Ratings based on 417 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Best Western Plus Hotel Riata Team, Hotel Management
THANK YOU FOR YOUR RESPONSE, OUR TEAM APPRECIATES, HOPE YOU WILL COME STAY WITH US AGAIN SOON.
by A verified traveler
Posted 18 Nov 2024
.
Comment from Hotel Management
18 Nov 2024 by Best Western Plus Hotel Riata Team, Hotel Management
Thank you for your response, our team appreciates it, hope you will come back and visit again soon.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Best Western Plus Hotel Riata Team, Hotel Management
Apologies for the inconvenience, hope you will give us another try.
by A verified traveler
Posted 16 Nov 2024
Very clean property
Comment from Hotel Management
18 Nov 2024 by Best Western Plus Hotel Riata Team, Hotel Management
Thank you for your response, our team appreciates it, hope you will come back and visit soon.
by A verified traveler
Posted 12 Nov 2024
Only a few issues. The plumbing with the toilet (wouldn’t always flush). The ice maker on the 3rd floor was out of order. Also found a hair in the shower before we even used it and bathtub drain was severely clogged.
Comment from Hotel Management
12 Nov 2024 by Best Western Plus Hotel Riata Team, Hotel Management
Thank you for your review, our team appreciates your business. Hope to see you soon.
by A verified traveler from El Paso
Posted 29 Oct 2024
Good
Comment from Hotel Management
30 Oct 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response our team appreciates it. Hope you will come back and visit again soon.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response, our team appreciates it. Hope that we you again soon.
by A verified traveler
Posted 16 Oct 2024
It was a nice, clean place with excellent staff.
Comment from Hotel Management
16 Oct 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your stay at Best Western Plus Hotel Riata,our team appreciates your response. Hope to se you again soon.
by A verified traveler from El Paso
Posted 15 Oct 2024
Excellent
Comment from Hotel Management
15 Oct 2024 by BEST WESTERN TEAM, Hotel Management
THANK YOU, HOPE YOU WILL COME BACK AND VISIT AGAIN SOON.
by A verified traveler
Posted 9 Oct 2024
I request a king bed and got 2 double beds. When I asked the front desk they said they didn’t know
Comment from Hotel Management
10 Oct 2024 by BEST WESTERN TEAM, Hotel Management
WE ARE AWARE OF THE SITUATION, BUT ON OUR END IT SHOWS QQ, SO WE APOLOGIZE FOR THE MISHAP.
