Ratings based on 391 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from El Paso
Posted 23 Sep 2024
Good
Comment from Hotel Management
23 Sep 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response, our team highly appreciates it, hope you will come back and visit soon.
by A verified traveler from Williamsburg
Posted 20 Sep 2024
Clean and friendly
Comment from Hotel Management
20 Sep 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response, our team appreciates it, hope to see you again soon.
by A verified traveler from El Paso
Posted 16 Sep 2024
Excellent
Comment from Hotel Management
17 Sep 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response, our team appreciates. Hope you visit again soon.
by A verified traveler from El Paso
Posted 10 Sep 2024
Excellent
Comment from Hotel Management
12 Sep 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response our team appreciates it, hope you will come back and visit soon again.
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your rating, our team appreciates it, hope you will come and visit again soon.
by A verified traveler from El Paso
Posted 24 Aug 2024
Good
Comment from Hotel Management
25 Aug 2024 by BEST WESTERN TEAM, Hotel Management
Thank you for your response, our team appreciates it, hope you will come back and visit soon.
by A verified traveler from El Paso
Posted 21 Aug 2024
Excellent
Comment from Hotel Management
21 Aug 2024 by BEST WESTERN TEAM, Hotel Management
Thank you, our team appreciates your business, hope you will come back and visit soon.Hospitality and cleanliness is the norm of Best Western Plus Hotel Riata.
by A verified traveler from El Paso
Posted 15 Aug 2024
Excellent
Comment from Hotel Management
19 Aug 2024 by Dominic, Hotel Management
Thank you for taking the time to respond about your recent stay with us. We really appreciate you and hope to see you again soon.
by A verified traveler
Posted 8 Aug 2024
The internet was very poor, which is frustrating for all guests, but especially business guests.
Comment from Hotel Management
9 Aug 2024 by BEST WESTERN TEAM, Hotel Management
We apologize for the inconvenience, let front desk know next time and we will have it rebooted, hope you will come stay with us again soon.
by A verified traveler from El Paso
Posted 8 Aug 2024
Good
Comment from Hotel Management
9 Aug 2024 by BEST WESTERN TEAM, Hotel Management
Thank you our team appreciates it, hope you come and see us again
