Ratings based on 510 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
The smell and it also felt unclean
Comment from Hotel Management
19 Nov 2024 by Daniela S, Hotel Management
Dear Elisa M,Thank you for choosing Staybridge Suites and for taking the time to provide feedback about your experience at Staybridge Suites Brownsville, Texas. I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Daniela SFront desk manager
by A verified traveler
Posted 29 Oct 2024
by A verified traveler from Conroe
Posted 20 Aug 2024
The service was good
by A verified traveler
Posted 14 Aug 2024
by A verified traveler
Posted 6 Jul 2024
Finally a hotel that has big bottles of shampoo and conditioner. Tiny little containers with crappie lotions bother me a lot.
by A verified traveler
Airport Transportation NOT available
Posted 14 Jun 2024 on HotelsPantry had almost nothing for several days. Page indicated that Free Airport transportation is provided, but it is NOT available.
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 6 Jun 2024
Yes
by A verified traveler
Posted 27 May 2024
I'm in Brownsville quite often and I usually try to book here. I've never been diappointed. I like that it's quiet, safe comfortable, and has an excellent breakfast offering. Staff is friendly and helpful too.
by A verified traveler
Posted 26 May 2024 on Hotels
