Ratings based on 696 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Hotel Manager, Hotel Management
Dear Alexis,Thank you for sharing your feedback. We apologize for not meeting your expectations during your stay. We are disappointed to hear about your experience and would love the opportunity to improve. Please feel free to reach out to us directly if you'd like to share more details. Your satisfaction is important to us, and we hope to make it right.Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear you had a great experience during your stay. Your positive review is truly appreciated, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay. Your positive feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Clean, friendly, safe and convenient to shopping and my family.
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our hotel clean, friendly, and safe, and that our convenient location suited your needs perfectly. Your satisfaction is our top priority, and we’re delighted you had a pleasant experience. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Nov 2024
Great location and easy access
Clean rooms, nice staff. Easy check in and out process
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Jill,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our great location and found our rooms clean and our staff nice. It’s also great to know that you had an easy check-in and check-out process. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
I liked the great service, easy convince, and the cleanliness
Comment from Hotel Management
31 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We’re thrilled you enjoyed our service, convenience, and cleanliness. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Lovely place to stay
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're delighted to hear you found our place lovely. We look forward to hosting you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
Great great great
Comment from Hotel Management
25 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the enthusiastic feedback! We're thrilled to hear you had a wonderful experience. We can't wait to welcome you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
we arrived exactly at 3 pm and the staff there said the room was not ready. and my husband asked how long we should wait and the staff immediately answered rudely. my husband asked politely and hoped to get an estimate of the waiting time. the staff did not want to check whether the room was ready or not, it seemed like she deliberately waiting for guests to wait, just like my uncle came at 4 pm and was still waiting even though the room was ready. my husband wanted to talk to the manager, and she said she was the manager of this hotel, after my husband went to the car and she said the manager was on vacation and she lie! it's just drama from the beginning. the bathroom soap was empty, the hair dryer didn't work, the AC leaked on the carpet. I forgot the staff name she was curvy black woman with short hair, i think start with P panera maybe.
Comment from Hotel Management
25 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the poor experience you encountered during your stay. The lack of communication and the issues with your room are not reflective of our standards. Your feedback is invaluable, and we will investigate the matter further. Thank you for bringing these issues to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
