Ratings based on 530 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Breakfast tables too close together- ( tables for two) configuration meant it was difficult even for slim people to sit down without bumping into the adjacent persons chair.
Also my telephoned dinner reservation had not been noted at reception on checking in but it didn’t in this instance cause any problem .
Very nice food.
Nice cosy hotel and good facilities so will return for a break.
by A verified traveler
Posted 16 Nov 2024
Very nice
by A verified traveler
Posted 12 Nov 2024
The Hotel looks lovely from the outside. Our room was dated and disappointing.
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 13 Oct 2024
Nice grounds . Large bedroom good food
by A verified traveler
Posted 13 Oct 2024
Wonderful, friendly staff who couldn't do enough to make my husband's birthday visit soecial. An amazing and unique hotel in stunning surroundings. Would definitely revisit!
by A verified traveler
Posted 13 Oct 2024
We loved our stay here, especially the spa facility. Beautiful setting and a comfortable room.
by A verified traveler
Posted 5 Oct 2024
Rude staff, dated interiors, dirty bathrooms. We paid for our breakfast upfront and then this was also charged on our room and the receptionist was extremely argumentative with us as we did not want to pay for this again. Double charged us for our room.
The list goes on..we stayed with a large group of people for 2 nights and the staff were very rude to us throughout the whole stay. Absolutely would not plan to stay here again and certainly would not recommend it to anyone. You would get better service at a Travelodge or Premier Inn down the road.
Comment from Hotel Management
9 Oct 2024 by Dale , Hotel Management
I am so sorry to hear of your experience . I can honestly say no-one has ever quoted the staff as being unfriendly throughout their stay and throughout the hotel. I am sorry for the confusion with your breakfast charges. Most bookings on Expedia are for Room only so this surprises me . I would be interested to hear which room you stayed in and the date to check back with housekeeping. regards Dale
by A verified traveler
Posted 29 Sep 2024
the building wasn`t very welcoming but the staff were helpful
