Ratings based on 986 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jan 2025
We had issues during our stay, got lock out of or room for about 20 min as per card didn’t work to get in anymore. No hot water in our room to shower and staff in the dining room during breakfast talked between each other and were very inappropriate. Stay wasn’t the greatest.
by A verified traveler from Québec
Posted 5 Jan 2025
by A verified traveler
Posted 5 Jan 2025
A great place to stay. Very accommodable. We had an issue with the mattress and it was resolve very quickly. The only thing that I would suggest is that it showed as a Suite. It was not really a suite as there's wasn't a door to the bedroom. Just a partition. It was hard having a nap and my spouse woke up early and could not watch TV as it would wake me up. Otherwise excellent.
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Need complimentary cookies and water tonbe reinstated to be considerednpart ofnthe hampton inn chains.
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
3 Jan 2025 by ms, Hotel Management
HI SebastienThanks for your reviewwe hope to see you soon again
by A verified traveler
Posted 2 Jan 2025
Nice clean hotel, reasonable price, with a basic breakfast included
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Jason,Thank you for your feedback! We're glad to hear that you found our hotel clean and reasonably priced. We appreciate your comments about the breakfast and will continue to work on improving our offerings. We look forward to welcoming you back soon!Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 30 Dec 2024
Had an amazing stay.
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Shifali,Thank you for your feedback. We're glad to hear that you found the bed comfortable and our front desk staff friendly. We appreciate your comments and will work on improving our offerings. We're happy you enjoyed the nearby restaurants and found our location convenient for shopping.Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 29 Dec 2024
Great breakfast!
Comment from Hotel Management
2 Jan 2025 by ms, Hotel Management
Dear Nathalie,Thank you for your feedback. We're glad to hear that you found the bed comfortable and our front desk staff friendly. We apologize for the breakfast not meeting your expectations. We appreciate your comments and will work on improving our offerings. We're happy you enjoyed the nearby restaurants and found our location convenient for shopping.Best regards,The Best Western Hotel Brossard Team
by A verified traveler
Posted 27 Dec 2024
Stayed with two kids over Christmas. Really nice place and would definitely stay again.
Would have given it five stars but the food was meh. I didn't really expect amazing food and it's complimentary so not complaining, but it could have been more diverse and fresher.
Hotel was clean and staff is great. Had absolutely no issues.
The area, while safe, isn't really walkable. Minimal restaurant choices within walking distance. We had to drive everywhere anyway so we always went to downtown or to Dix30.
Comment from Hotel Management
27 Dec 2024 by ms, Hotel Management
Dear Dimitrije,Thank you for choosing to stay at our hotel. Dix30 is always a nice option to grab some food and spend some good time. However, you can always ask our front desk staff for recommendations. We are surrounded by plenty of amazing options, from popular pizza brands to unique and interesting ethnic restaurantsWe appreciate your review and hope to have the pleasure of welcoming you back soon!Best regards, Best Western Brossard Team
