Ratings based on 185 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Beautiful swimming pool, clean rooms and comfortable bed.
by A verified traveler from Port Melbourne
Posted 15 Nov 2024
Great location by the bay, friendly and helpful staff were outstanding. Rooms were excellent! Great pool.
Comment from Hotel Management
19 Nov 2024 by Michelle - Ass. Rooms Division Manager, Hotel Management
Dear Karen,Thank you for taking time to leave us a review about your recent stay with us. We are thrilled to know that your stay has been great to you and our rooms and helpful staff contributed to your positive experience. We are looking forward for the opportunity to welcoming you back soon for your next visit at the property!Kind regards,MichelleAss. Rooms Division Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Michelle - Ass. Rooms Division Manager, Hotel Management
Dear Kristen,Thank you for taking time to leave us an excellent review about your recent stay with us. We're thrilled to know that your stay has been amazing.We are looking forward to welcoming you back again at our property for another pleasant stay with usKind regards,MichelleAss. Rooms Division Manager
by A verified traveler from Port Melbourne
Posted 6 Nov 2024
Staff were very friendly and helpful. We could leave excess baggage in storage there while out on a road trip. Good and coffee were excellent.
Comment from Hotel Management
8 Nov 2024 by Rooms Division Manager, Hotel Management
Dear Karen, thank you for taking the time to leave us a 5 star review! We are over the moon to read you enjoyed your stay and that our friendly team, luggage storage and the coffee all made for an extra special experience! We look forward to welcoming you back again soon. Kind Regards, Saffron
by A verified traveler
Posted 2 Nov 2024
I had a fantastic stay at The Continental Hotel in Broome! The decor was stunning, and the room was spotless, tidy, and very comfortable. I was lucky enough to receive an upgrade, which was such a nice touch. My favorite part? My room had direct access to the main pool through a private gate, making it incredibly easy to go for a swim anytime. Dinner was delicious, adding to an already wonderful experience. The staff were friendly and helpful throughout my stay. Highly recommend The Conti!
Comment from Hotel Management
4 Nov 2024 by Rooms Division Manager, Hotel Management
Dear Cleo, Thank you for taking the time to leave us a review, we value your feedback! It is wonderful to learn you rate all aspects 5 out of 5 and that your stunning room with direct pool access was a highlight and truly enhanced your experience. We appreciate your comments on our great team, delicious food offerings and your recommendations. We look forward to welcoming you again soon for another unforgettable stay. Kind Regards, Saffron
by A verified traveler from Port Melbourne
Posted 28 Oct 2024
The staff are so friendly and helpful. The rooms are clean with all amenities. Fresh tasty food at the restaurant. Walking around the are was interesting. Great garden environment with good pool for laps or relaxing.
Comment from Hotel Management
29 Oct 2024 by Michelle - Ass. Rooms Division Manager, Hotel Management
Dear Karen,Thank you for sharing such a lovely review. We're delighted to hear that our friendly staff, well equipped rooms and flavour of the food made your stay enjoyable.It's also wonderful that you appreciated the landscape and the pools - perfect for both laps and relaxation.We look forward to welcoming you back for more enjoyable moments.Kind regards,MichelleAss. Rooms Division Manager
by A verified traveler
Posted 13 Oct 2024
Very friendly, curteous and helpful staff.
Highly recommend.
Comment from Hotel Management
14 Oct 2024 by Michelle - Ass. Rooms Division Manager, Hotel Management
Dear Dorothy,Thank you for taking time to leave us an excellent review.We are delighted to know that you enjoyed your stay and we are grateful to know that we surpassed your expectation and you would highly recommend us for others. Your kind words will definitely be shared with our team.We are looking forward to welcoming you back again at our property for another pleasant stay with us!Kind regards,MichelleAss. Rooms Division Manager
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Michelle - Assistant Rooms Division Manager, Hotel Management
Dear Joanne,Thank you for taking time to leave us an excellent review about your recent stay with us. We are thrilled to know that your stay has been amazing and we are looking forward to welcoming you back again for another seamless stay experienceKind regards,MichelleAss. Rooms Division Manager
by A verified traveler
Posted 7 Sep 2024
Our stay here was very nice, the only thing we dislicked was the air-conditioning, It really needed to be cleaned. Otherwise location was great.
Comment from Hotel Management
9 Sep 2024 by Michelle - Assistant Rooms Division Manager, Hotel Management
Dear Tammy,,Thank you for taking time to leave us an excellent score about your recent stay with us. We are delighted to know that you enjoyed your stay especially you appreciated the complimentary upgrade given.Your feedback is invaluable to us, please rest assured that we have shared this with our maintenance team to have a look and actioned your input.We love to have the chance to welcoming you back again shortly in the near future at our property!Kind regards,MichelleAss. Rooms Division Manager
by A verified traveler
Posted 20 Aug 2024 on Wotif
The property looked good but the room lighting was very difficult to operate. The shower had no screen and water spread right across the floor to the toilet. The dining menu was very limited and the one evening meal we had was appalling. There was one cereal on the breakfast menu and it was not available. No fruit.
Comment from Hotel Management
21 Aug 2024 by Michelle - Assistant Rooms Division Manager, Hotel Management
Dear Russell,Thank you for taking time to share your feedback. We're glad you found the property visually appealing and appreciated that you have been complimentary upgraded to one of our newly renovated rooms.We apologize for the difficulty you experienced, please rest assured that our team is here to assist you should you have any inquiry about operating the switches.Your feedback is invaluable to us, your comments have been shared with our team to make necessary improvements.We hope to have a chance to welcoming you back again at our property to provide you with a more enjoyable stayKind regards,MichelleAss. Rooms Division Manager
