Ratings based on 625 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
we found old pizza in our room from a previous occupant
Comment from Hotel Management
20 Nov 2024 by Canalta Brooks Team :), Hotel Management
Hello Janelle, Thank you for bringing this situation to our attention. First and foremost, we would like to sincerely apologize for any inconvenience we may have caused you. We have a high standard of quality in regard to the cleanliness of our rooms and hotel, we will ensure to bring this up with our housekeeping staff to ensure that this issue never happens again. We hope you give us another chance and choose to stray with us again!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Canalta Brooks Team :), Hotel Management
Hello RichardWe are so happy to see that we have made your expectations. We can not wait to see you soon!
by A verified traveler
Posted 30 Oct 2024
The room was renovated beautifully. Facilities were great. Kids loved the pool and games room.
Comment from Hotel Management
3 Nov 2024 by Canalta Brooks Team :), Hotel Management
Hello Jacqueline, thank you so much for leaving us such a wonderful review! We are glad that you (and your family) loved our services at the Brooks Canalta. Our dedicated staff will be pleased to learn of your high praise and this provides us great encouragement to keep doing what we are doing. Thank you, once again, for your kind words and we hope to serve you well again soon!Warmest Regards,Canalta Brooks Team :)
by A verified traveler
Posted 22 Oct 2024
Nice place breakfast was also good
Comment from Hotel Management
24 Oct 2024 by Canalta Brooks Team :), Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warmest Regards, Canalta Brooks Team :)
by A verified traveler
Posted 20 Oct 2024
Good place to stay
Comment from Hotel Management
20 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Evan, thank you so much for sharing your positive feedback on the Brooks Canalta Hotel! We take pride in providing the best hospitality possible from our staff and we deeply appreciate your kind review. We hope to see you again soon and we will ensure the same quality of service you have received previously. Warmest Regards,Canalta Brooks Team:)
by A verified traveler
Posted 19 Oct 2024
Great location and friendly staff
Comment from Hotel Management
19 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Mansoor, We are thrilled to have you as part of the Canalta Hotels family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
by A verified traveler
Posted 16 Oct 2024
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Comment from Hotel Management
16 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Mansoor,Thank you so much for the 5 star review! We are so happy to see you enjoyed your stay with us! We hope to see you again very soon!
by A verified traveler
Posted 15 Oct 2024
Great staff, clean hotel.
Comment from Hotel Management
15 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Jeremy,Thank you so much for the lovely review! We are so grateful you took the time to leave us this review! We are so happy to see you enjoyed your stay with us and we hope to see you again soon!
by A verified traveler
Posted 13 Oct 2024
Liked everything. Nice room, great friendly staff, good food
Comment from Hotel Management
13 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Bonnie,Thank you so much for this amazing review! We are so happy to see you enjoyed your stay with us! We hope to see you again very soon!
by A verified traveler
Posted 8 Oct 2024
Will come again
Comment from Hotel Management
8 Oct 2024 by Canalta Brooks Team :), Hotel Management
Hello Mila,Thank you so much for this awesome review! We are so happy to know you enjoyed your stay with us! We hope you stay with us again soon!
