Ratings based on 22 Verified Reviews
1.8 Room cleanliness
1.9 Service & staff
2.1 Room comfort
1.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2023 on Hotels
I was refused service, had to sleep in the car
Comment from Hotel Management
4 May 2023 by Ammy, Hotel Management
Hi, Ronisha! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A verified traveler
Posted 23 Mar 2022 on Hotels
Very rude. Not accepting booking online. Got turn down for online booking and he was yelling at me. Inconvienient.
Comment from Hotel Management
24 Mar 2022 by Jackson, Hotel Management
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jackson
by A verified traveler
One Night in a Small Town
Posted 26 Oct 2021 on HotelsSpent one night there as I was passing through. Hotel was old and very rundown, but it was clean. The staff was friendly, informative and efficient. Parking was plentiful and it seemed the area was in a safe neighborhood.
Comment from Hotel Management
27 Oct 2021 by Ammy, Hotel Management
Hi, John! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.
by A verified traveler
Posted 11 May 2021 on Hotels
Comment from Hotel Management
12 May 2021 by Leo, Hotel Management
Hi, Joe! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex
by A verified traveler
Posted 12 Apr 2021
Comment from Hotel Management
23 Apr 2021 by Leo, Hotel Management
Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex
by A verified traveler
Sad
Posted 23 Feb 2021 on HotelsI am so disappointed I can not even go asleep. There is roaches in the room amongst us and no Hot water for a shower- no tub in room .
Comment from Hotel Management
25 Feb 2021 by Jaime, Hotel Management
Hi, we are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback. Regards, Jaime
by A verified traveler
Very disappointed
Posted 11 Jan 2021 on HotelsGot it off the interstate late in the morning went to check into room and was told was unable to check in to see the fact that I have my kids with me contacted the hotel and still will not let me check in I had to get a whole Nother hotel due to the fact that they would not let me check into this hotel
Comment from Hotel Management
12 Jan 2021 by Bella, Hotel Management
Sorry for the unpleasant experience you had with us, Tekesha! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one. Regards, Bella!
by A verified traveler
Posted 19 Nov 2020 on Hotels
Comment from Hotel Management
20 Nov 2020 by Leo, Hotel Management
Hi, Christopher! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Alex
by A verified traveler
Posted 11 Oct 2020 on Hotels
Rude disrespectful dishonest and foul.
Comment from Hotel Management
12 Oct 2020 by Jason, Hotel Management
Hi, Mike. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jason
by A verified traveler
Most horrible experience EVER!!
Posted 14 Sep 2020 on HotelsThe whole experience was horrible. When we got to the hotel, the manager/owner told us that he would not rent the room to us for the advertised price. When asked why it was on hotels.com he said, “I don’t know you have to call them.” Then he told us to go down the road.
Comment from Hotel Management
18 Sep 2020 by Ammy, Hotel Management
Hi, Zella! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Leo
