Ratings based on 171 Verified Reviews
3.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Chris the front end clerk went above and beyond when there was a hiccup with using expedia to reserve and pay for the room. But he worked diligently to get it good and was a pleasure to deal with. Chris is a good guy. Room was clean, bathroom was clean. Overall a good stay.
by A verified traveler
Posted 27 Sep 2024
Every thing was great but the only think I can see them doing is having a breakfast area and a pool but there are multiple restaurants around them that about the only two down fall they have other then that everything was good the rooms were very clean and smelling fresh…
Comment from Hotel Management
27 Sep 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 13 Sep 2024
Didn’t give fresh towels. Didn’t change bed. Floors were filthy. Beyond dirty
Comment from Hotel Management
17 Sep 2024 by Brand Experience Team, Hotel Management
Hi Darren, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie #team6
by A verified traveler
Posted 4 Sep 2024
I stayed at the property 21 days
They didn’t change my bedsheets once
Or clean
They did give fresh towels daily
About it
by A verified traveler
Posted 27 Aug 2024
Filthy black floors. Don’t change bedding
Comment from Hotel Management
3 Sep 2024 by Brand Experience Team, Hotel Management
Hi Jenna,Thank you for taking the time to share your feedback with us. Your comments are highly valued, and we are genuinely sorry to learn that your recent experience was not as positive as we would have liked. Maz K.#Team6
by A verified traveler
Posted 20 Aug 2024
Everything was nice, thanks for letting us stay doing our time of need
Comment from Hotel Management
23 Aug 2024 by Brand Experience Team , Hotel Management
Hi Robin, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us. We cannot wait to welcome you back soon for another visit.Kaur J. #team6
by A verified traveler
Posted 8 Aug 2024
A place to relax and chill
Comment from Hotel Management
14 Aug 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support. Natalie #Team6
by A verified traveler
Posted 23 Jul 2024
The tub was clogged, so every time I took a shower the water would rise up in the tub.
Comment from Hotel Management
26 Jul 2024 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
by A verified traveler
Posted 11 Jul 2024
Clean modern rooms and great price quiet
Comment from Hotel Management
16 Jul 2024 by Brand Experience Team, Hotel Management
Hi Connie,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
by A verified traveler
Posted 7 Jul 2024
I did not like the room it was supposed to be nonsmoking, but it smelled like smoke. The bed linen had a odor. It was located down a walkway that made me feel uncomfortable being there as a single person in the room. I did not spend the night checked out and left the property. Will not book again.
Comment from Hotel Management
10 Jul 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
