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Recent Reviews in Brookby

Heartland Hotel Auckland Airport
5/5 Excellent
"We had an easy check in and check out and great room.
The driver we had to the hotel on the shuttle was brilliant…however the driver we had on our 5.30am shuttle on 19/07 was rude and awful and completely ruined the start to our day. He was complaining all the way. Asked what time our flight was we said 7.10 but we are all checked in just have to bag drop by 6.10… he never stopped the entire way about why did you not go earlier, why did you leave it so late, you will miss your flight, honestly he never stoped except when he was complaining about another driver, rubbished the Auckland drivers said he had driven all his life etc then straight back to going on about queues being long at bag drop and we would miss our flight etc. as soon as he stopped we jumped out grabbed our bag and left as he was so awful to listen to. We wanted to tell him to shut up.. so pleased it was a short trip. He never listened to anyone…truely off putting and we are booking another hotel on way back as we do not want to risk encountering him. "
A verified traveler stayed at Heartland Hotel Auckland Airport
Posted 2 days ago
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