Ratings based on 240 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Total tranquility.. platypus we’re out and about, beautiful place
Comment from Hotel Management
4 Oct 2024 by R, Hotel Management
Thanks Ben. The platypus are very well behaved neighbours.
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by R, Hotel Management
Thanks James.
by A verified traveler
Posted 5 Jul 2024
The best place to stay if you want to see platypuses in the wild. It was an amazing experience. The key to multiple sightings was being still and quiet!
by A verified traveler
Posted 20 May 2024
The area is beautiful and the National park is well signed. The cabin was chilly but there was an electric radiator.
No food available from the restaurant but food could be ordered by 4pm to be collected at 6pm. The meals were very good.
Comment from Hotel Management
23 May 2024 by Robyn, Hotel Management
Thanks Victoria for the thoughtful feedback. Unfortunately you were visiting on a takeaway night from the restaurant. Glad you enjoyed your stay in our part of the world.
by A verified traveler
Posted 31 Mar 2024 on Wotif
Enjoyed the stay lovely surroundings, we will be back.
Comment from Hotel Management
23 May 2024 by Robyn, Hotel Management
Thanks Jamie. We look forward to seeing you again.
by A verified traveler
Posted 23 Nov 2023 on Wotif
Quiet and peaceful stay in the mountains. Short walk to view platypus and turtles. Short drive from the chalet for dinner and eden hills cafe for a nice coffee or lunch. Room was clean and cosy with electric frypan, jug, toaster and microwave.
by A verified traveler
Posted 10 Nov 2023 on Wotif
A great place to go to get away. Nearby Eden Cafe was lovely for breakfast. Only 10 min drive. Beautiful location in the forest. Accom was comfortable
Comment from Hotel Management
10 Nov 2023 by Robyn, Hotel Management
Thanks Vince! We are glad you enjoyed your stay on the mountain. Please come again!!
by A verified traveler
Posted 22 Oct 2023
Loved the location. Loved the wild life. Walks were great. Accommodations were simplistic and need better sound proofing between rooms. Taps dripped . Staff was friendly and very informative. Had a great stay!
Comment from Hotel Management
25 Oct 2023 by R, Hotel Management
Thanks John for taking the time to give us feedback. Glad you enjoyed your stay up here on the mountain.
by A verified traveler
Posted 28 Sep 2023 on Wotif
Loads of dust and cobwebs and no attention to details and roofs of cabins full of debris and mould in shower
Comment from Hotel Management
20 Oct 2023 by R, Hotel Management
Thanks Deborah. Our apologies that your stay was not ideal. Duly noted.
by A verified traveler
Posted 12 Sep 2023 on Wotif
We thoroughly enjoyed our stay at Broken River Mountain Resort. It's nestled within the beautiful Eungella National Park, surrounded by abundant wildlife and pristine nature. The best part was the minute's walk to the creek to spot wild platypuses in their natural habitat. The complimentary guided night tour was also a highlight, adding to the overall experience. This place is truly a gem for nature lovers.
Comment from Hotel Management
20 Oct 2023 by R, Hotel Management
Thanks Sandy. Our neighbours are pretty special little creatures!
