Ratings based on 308 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
by A verified traveler from Wolfforth
Posted 13 Oct 2024
It smelled so bad and things were broken when we got there. It was an ok place to sleep for the night if need be but wouldn’t recommend it for more than that for sure
by A verified traveler
Posted 30 Sep 2024 on Hotels
It was very easy to get in and out on the highway and service was very good. Will rebook the next time I go to Broken Bow.
by A verified traveler
Posted 9 Aug 2024
The breakfast was not very great. Cold food, stale stuff. The smoking rooms cost less than the nonsmoking rooms! It seems like the people who are not destroying the building with the stench and burned furniture, sheets, carpeting, oh and the horrid smell shoukd pay less than those who are destroying the property!! It makes absolutley no sense to charge me more charge the people destroying your property more. Its a ridiculous pricing model! The lobby was clean, and although staff was nice, I still feel like it was not a good value.
by A verified traveler
Okay
Posted 4 Aug 2024 on HotelsI booked a hotel room in Broken Bow at the last minute, which I will never do again. The staff was super friendly, but the room's cleanliness was a concern. When I pulled back the bed to check for bed bugs, I found hair, dust, and crumbs. The mattress had stains suggesting bed bugs had been present at some point, although I didn't see any. We stayed on Third-floor room which is smoking floor. The smell was strong and musky. . At 3:00 AM, I was woken up by loud music and marijuana smoke coming from the room beside us. I immediately reported the issue to the manager on duty, who promptly addressed the situation.
While this hotel might be okay for couples, I wouldn't recommend it for families with younger children due to the cleanliness and potential noise issues.
Just my opinion, not suitable for young children due to the risk of exposure to rowdy casino patrons.
by A verified traveler
Posted 3 Aug 2024
The staff was very helpful and friendly. The elevator was out of service when we arrived and the vent to our bathroom was not putting out air.
by A verified traveler
Posted 29 Jul 2024 on Hotels
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 17 Jul 2024 on Hotels
WAS A GOOD LOCATION FOR WHERE WE WERE GOING...CHECK IN WAS FAST AND FRIENDLY...WOULD STAY AGAIN.
by A verified traveler
Posted 13 Jul 2024 on Hotels
