Ratings based on 965 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Don’t like the Dogs pooping around the property
by A verified traveler
Posted 12 Dec 2024
Everything was good
Comment from Hotel Management
13 Dec 2024 by Hotel Manager, Hotel Management
Dear Herold,Thank you for your feedback! We're delighted to hear that everything was good during your stay. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we’re glad to know we met that expectation. We appreciate your support and look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear Lenore,Thank you so much for your amazing 5-star rating! We’re thrilled to know you had such a positive experience during your stay. Your kind words motivate our team to continue providing exceptional service and ensuring our guests feel valued and comfortable. Whether it’s the cleanliness of our rooms, the friendly staff, or the overall atmosphere, we’re glad everything met your expectations. We look forward to welcoming you back soon and making your next visit wonderful!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Housekeepers do a great job cleaning and front desk staff are really nice
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear Asia,Thank you for your valuable feedback! We're delighted to hear that our housekeeping team impressed you with their hard work and that our front desk staff made your stay even better. Providing clean, comfortable accommodations and friendly service is our top priority. We hope to welcome you back soon for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Hotel Manager, Hotel Management
Dear RENIERY,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
by A verified traveler
Posted 6 Dec 2024
The management/ ownership is extremely polite, helpful and always available. This is a very tough area and a challenge to work in everyday. They are to be commended. It's too bad the past guests wrecked the laundry room, ATM and microwaves in rooms. The price is the best around. Maids are TERRIFIC too.
Comment from Hotel Management
7 Dec 2024 by Hotel Manager, Hotel Management
Dear Christine,Thank you for your thoughtful feedback! We truly appreciate your recognition of our management and staff. It means a lot to hear that their hard work and dedication stand out, especially in a challenging environment. We’re sorry about the inconveniences caused by past guest actions, but we’re committed to maintaining a welcoming space for everyone. It’s great to know you found value in our pricing and terrific service from our housekeeping team. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Dec 2024
Dog friendly
Comment from Hotel Management
5 Dec 2024 by Hotel Manager, Hotel Management
Dear Christine,Thank you for your feedback! We're so glad to hear that you appreciated our dog-friendly accommodations. We understand how important it is to travel with your furry companions, and we're happy to offer a welcoming environment for both you and your pets. We look forward to welcoming you and your dog back for another great visit!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Dec 2024
The hotel wast good
Comment from Hotel Management
4 Dec 2024 by Hotel Manager, Hotel Management
Dear Jean,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 2 Dec 2024
I stayed at this hotel for 9 nights and found the experience mediocre. Upon arrival, the room wasn’t fully cleaned—dust and dirt on the floor and an unclean bathtub. I bought cleaning supplies to handle it myself. The hotel advertises daily housekeeping, but I only saw staff twice during my stay, and I often had to track them down or leave trash outside the door for collection.
The amenities were misleading; the hotel claimed to have onsite laundry, but it didn’t, which was disappointing as it was a key feature I needed. On the plus side, the room was spacious, with a king-size bed, TV, desk, Wi-Fi, and a mini-fridge. However, I found a live roach in the fridge toward the end of my stay, which was unsettling.
There’s no breakfast, but complimentary coffee is available in the mornings. The location is convenient, next to a mall, but the quality of the stay didn’t match expectations. While it wasn’t my worst hotel experience, I’d recommend looking elsewhere for better service and cleanliness.
Comment from Hotel Management
3 Dec 2024 by Brand Experience Team, Hotel Management
Hi Ashanti,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
