Master Builders House Hotel (Brockenhurst) Hotel Review

5 out of 5

by A verified traveler

Posted 18 Oct 2024

Marvellous location, river views and no traffic noise. Staff friendly and efficient. Two dining options within the hotel. Wonderful breakfast. Will definitely be returning.

5 out of 5

by A verified traveler

Posted 12 Oct 2024

Incredible views in a beautiful setting. Very handy for Beaulieu and walking in the New Forest.

3 out of 5

by A verified traveler

Posted 23 Sep 2024

The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.

5 out of 5

by A verified traveler

Posted 14 Sep 2024

Stunning location and a very friendly atmosphere

4 out of 5

by A verified traveler

Posted 9 Sep 2024

Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).

5 out of 5

by A verified traveler

Posted 22 Aug 2024

This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent

5 out of 5

by A verified traveler

Posted 14 Aug 2024

😊

5 out of 5

by A verified traveler

This traveler left a rating score only Posted 9 Aug 2024 on Hotels

4 out of 5

by A verified traveler

A stopover when walking The Solent Way

Posted 8 Aug 2024 on Hotels

Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.