Ratings based on 275 Verified Reviews
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
First, very little parking because of construction in the area. We couldn’t even find the place. No good directions about how to even find out where it was. No code was given for us to open the door. Had someone inside not opened the door and given us the codewe would’ve been on the street all night. Then they told us that the key was gonna be in a certain place and it wasn’t. I called and left four messages on the phone numbers they provided for me and no one returned my calls. And lastly, someone called me the next day saying they noticed that I had left a negative survey about the property. But they neither offered me any rebate or portion of rebate and they said they would email me or call me back and tell me what happened and they never did. This is not the way to run a business. I own an Airbnb in the United States and this would completely ruin you if we treated our guests the way we were treated here. Avoid this place if you can.
by A verified traveler
Posted 12 Nov 2024
Lovely town.
by A verified traveler
Posted 25 Sep 2024
Liked most things but directions to parking vague at first but resolved
by A verified traveler
Posted 21 Aug 2024
Great property beautiful clean and very cosy room. Ideal location and parking good. Shame about building work next door but that will not last forever. Will certainly come back again.
by A verified traveler
Posted 6 Aug 2024
The room was spacious and comfortable. The only problem we had was that it was very hot, with no air conditioning (there was an effective fan but it was too noisy to keep on at night(, and there was no alternative to the very heavy duvet provided.
The location was excellent, and the breakfast at the café next door was very good.
by A verified traveler
Broadway weekend
Posted 5 Aug 2024 on HotelsThe accommodation is simply rooms in a building off the high street, no reception or staff in attendance. Given an access code to gain access at around 2:30pm. Room is very clean and tidy but we did have some niggles, e.g the body wash and conditioner dispenser was broken, the shower didn’t drain very quickly which meant standing ankle deep in water, the shower obviously once had a glass screen but now has a curtain that clings to you! Room was also very warm and the fan provided didn’t really help cool it down. Very dim lighting in the bathroom which makes it difficult to shave etc.
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
Posted 3 Aug 2024 on Hotels
by A verified traveler
Posted 3 Aug 2024 on Hotels
Really lovely stay thank you!
by A verified traveler
Posted 25 Jul 2024 on Hotels
Lovely location centrally located in Broadway
