Ratings based on 20 Verified Reviews

4.0 out of 5
80% of guests recommend
4.5 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 10 Jun 2024
The absence of customer-facing people is a problem. I tried to get check-in instructions by emailing in advance, and calling the Penzion, but only got them on the day of my arrival. My room was separated from its wc and shower by a corridor which also led to the office. The curtain was coming off the curtain rail and the curtain rail was coming off the wall. There was no bedside light (I used my phone). Wifi was poor, dropping out for minutes at a time. I wandered round the public areas to try and find a stronger signal, but failed. The window opened directly onto the pavement and there was a certain anount of noise from passing people, other guests chatting outside the door and screaming young children across the street. When I checked in, the toilet would not flush. I found a member of staff in the morning and she arranged a plumber who fixed it. The bed was comfortable. The Penzion is in a residential street, about 5 minutes brisk walk from tram stops on two different routes. I actually walked there from the station but I wouldn't do that again. There is a good beer house / restaurant about 3 minutes walk away.
5 out of 5
by A verified traveler

Very clean and well kept hotel

Posted 3 Dec 2023 on Hotels
The hotel is very clean - they even put 3 soap dispensors next to the sink as if to emphasize this. There is also a convenient Albert hypermarket on the other side of the river. I checked in and out by myself (there is no door man) but it was convenient.
4 out of 5
by A verified traveler

Comfortable sleeping just enough for single person

Posted 28 Aug 2023 on Hotels
Penzion has cool check-in system without even reaching the reception by inserting the key code to get the keys for the room. My standard room was cozy enough and good for sleeping. Only downside that Wi-Fi signal was very low in my room and also one power socket was broken but that´s acceptable for me all these things. Also the service was helpful all along as I was booking it few hours before. Area was very quiet and that´s a one plus as well. I would say proper 8/10 is a great value for this accomodation
Comment from Hotel Management
14 Sep 2023 by Penzion Janka, Hotel Management
Dobrý den, velice děkujeme za hodnocení. Na síle Wifi již pracujeme a za zásuvku se velice omlouváme. Krásný den penzion Janka
4 out of 5
by A verified traveler

Posted 13 Aug 2023
Expedia accommodation advertisement shows all rooms with private toilets but the classic room don’t have a private toilet . Room had also minor issues with the electric outlet and no fan or ventilator were inside the room . The location is near one of Brno train stations that is quite convenient . Also the price is really good comparing with other similar accommodations. Would recommend the accommodation just for a short stay or long in case you will discuss with the property manager in advance all the general conditions
Comment from Hotel Management
13 Aug 2023 by Penzion Janka, Hotel Management
Dobrý den, velice děkujeme za Vaší návštěvu. Jak jsme Vám už na penzionu řekli tak příště si objednejte pokoj Komfort pro 1 os, aby jste měl na pokoji Wc a sprchu. Objednal jste si pokoj Klasik, který má Wc a sprchu v uličce. Elektrická zásuvka bohužel včera se rozbila:-/ V pondělí bude vše opraveno. Krásný den penzion Janka
5 out of 5
by A verified traveler

Posted 21 Sep 2022
This accomodation is amazing value for money. The breakfast is also fine.
Comment from Hotel Management
14 Oct 2022 by penzion Janka, Hotel Management
Dobrý den, moc Vám děkujeme za krásné hodnocení. přejeme krásný den :-)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jul 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jul 2018
4 out of 5
by Fred from S Carolina

Easy to get to

Posted 30 Nov 2013 on Hotels
Nice penzion, in a town with expense hotels. Simple tram ride, 3 block walk in OK neighborhood. .Some communication problems, but otherwise a good stay. Nice steakhouse nearby.
4 out of 5
by A verified traveler

Posted 2 Jan 2013 on Hotels
Nice hotel, the only problem was that we were not notified there will be nobody at the reception on our arrival (7.30 pm). We had to make a call to the owner to get our keys. Apart from that we had a good stay.
1 out of 5
by A verified traveler from Elda, SPAIN

A bad experience in Brno

Posted 26 Oct 2011 on Hotels
I warned that I will arrive to the hotel at 10-11 PM,then told me that no problem the key will be in the safe-deposit box near the door, call us and we wil give you the password.I rang,but the people at the other side only spoke Czech,the temperature was 1ºcentigrade below cero,half an hour later, fortunately,one person that spoke Czech and English could solve the trouble. The hotel is in a desolated and alone neighborhood, no credit card is accepted, although the web page says yes, other trouble if you haven't cash enough.