Ratings based on 42 Verified Reviews
4.7 Room cleanliness
3.8 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lovely Stay
Posted 16 Feb 2024 on HotelsLovely stay at this property! The only small point being the storage heating not being quite adequate but saying that it was very comfortable and relaxing!
Comment from Hotel Management
16 Feb 2024 by Mark, Hotel Management
Thank you for your comments Kevin. I agree that storage heaters are not the best solution. I'll pass your comments on. Kind Regards.
by A verified traveler
Posted 26 Nov 2023
Lovely place aswell as being in a good location, support was available 24hrs which was great!
by A verified traveler
Posted 21 Oct 2023
Getting into the property was a bit of a struggle as it was tucked in the back of the complex, and there was little light after dark to find the right place.
A bit far from Bristol (25 min drive), but was good otherwise.
Comment from Hotel Management
26 Nov 2023 by Mark, Hotel Management
Thanks for your review kerby. Kind Regards.
by A verified traveler
Reasonable priced accommodation
Posted 30 Sep 2023 on HotelsCommunication good, instructions pretty good, although I had to walk around estate to find block,keys missing when opened safe rang help number really helpful told me where to find emergency key, original keys eventually found they been picked up by another guest.Flat clean and tidy, some wear and tear but nothing to complain about. Hot water didn't seem to work,so used boost to give me enough for a shower but overall a really nice flat.
Comment from Hotel Management
30 Sep 2023 by Becky, Hotel Management
Stephen,Thank you for your review and I am glad to hear you enjoyed your stay. Regarding the hot water if you had let us know during your stay we would have got it looked at but thanks for letting us know.
by A verified traveler
Posted 17 May 2023
The kitchen was clean and had everything we needed to store food items, prepare our own meals and keep up to date with washing clothes. The bed was comfortable and the bedroom was a good size. We could hang clothes up and put others in the chest of drawers. We find the provision of an iron and ironing board very useful. The living room was a good size where we could relax and have meals. The bathroom was clean and we enjoyed the heater on cooler days taking the chill off when we were having a shower.
We always found a parking space, often very close to our flat and never very far away.
Comment from Hotel Management
17 May 2023 by Mark, Hotel Management
Great to hear how much you enjoyed your stay Jonathan. Thanks for taking the time to write your review. Kind Regards.
by A verified traveler
Wouldn't recommend it.
Posted 16 May 2023 on HotelsLocation was beside a busy roundabout so it was rather noisy. Entrance nearest to car park to accomodation was scruffy. Hallway stank of weed. Signs of damp in bathroom & lots of Silverfish there too. On the plus side, most of the accomodation was very clean, beds were comfy and they provided us with a camp bed at short notice.
Comment from Hotel Management
17 May 2023 by Samuel , Hotel Management
Thank you for your comments Nina.We will investigate the issues mentioned and will reach out to you directly.
by A verified traveler
Posted 23 Apr 2023
Excellent apartment, I would love to stay in it next time. Very much recommended
Comment from Hotel Management
23 Apr 2023 by Becky, Hotel Management
Thank you for your review.
by A verified traveler
Home from home
Posted 19 Nov 2022 on HotelsIve been working on and off in bristol for 3 years and stayed in hotels around bradley Stoke, found this gem on the off chance as the hotels was getting more expensive, my apartment was beautiful felt at home everything i needed and will definitely look for this place on my next trip
Comment from Hotel Management
20 Nov 2022 by Becky, Hotel Management
Thank you for your review and we look forward to welcoming you back.
by A verified traveler
Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
15 Nov 2022 by Samuel, Hotel Management
Thanks Simon,
by A verified traveler
Posted 15 Aug 2022 on Hotels
Comment from Hotel Management
15 Aug 2022 by Samuel , Hotel Management
Thanks !
