Ratings based on 245 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The room was fantastic and we slept incredibly well. Staff very friendly and helpful. Great facilities and able to use the pub for food and drink too . Easy access to the city and we also went for a run to the Clifton Downs - all great. We had a great stay and will be back - great value for money.
Comment from Hotel Management
20 Nov 2024 by General Manager, Hotel Management
We're so glad that we were able to go above and beyond your expectations!Have a wonderful day,Team Welly
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
We really appreciate the feedback.Many Thanks,Team Welly
by A verified traveler
Posted 31 Oct 2024
Great rooms, easy access in the day and out of hours. Very friendly staff. I would say quite expensive though, you pay less in the city centre.
by A verified traveler
Posted 25 Oct 2024
Rooms above a really nice pub. Staff is incredibly kind and professional. Room clean and full of everything you need for your stay. Highly recommended
by A verified traveler
Posted 20 Oct 2024
Really enjoyed our stay, everything was as we expected and very friendly staff. Would recommend.
by A verified traveler
Posted 13 Oct 2024
The staff were very friendly but it was unclear that the rooms were above a pub. Check in was a little confusing to find and access to the rooms through the pub was closed off after hours. If the pub was closed you had to enter through the fire escape. There were no staff after hours in case anything happened. The bed was two twins pushed together so for two people it was a bit uncomfortable. The breakfast was delicious and the pub atmosphere on a Friday/Saturday night was fun with live music. Overall, the Wellington was enjoyable as a pub but not as comfortable for a weekend stay.
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Hi there,thank you for leaving us some feedback, while we do strive to provide the best service possible it does seem like there were a few things that could have been better for you. We'll speak to expedia regarding your comment about not being aware we are also a pub, and if you do choose to stay with us again please feel free to request another room at the point of booking to avoid our rooms that also function as twins. (I would recommend room 6 or 8 as these are top floor rooms and furthest away from the hubbub of the pub).Many thanksThe wellington Team
by A verified traveler
Posted 26 Aug 2024
A nice room, clean and spacious. The staff were helpful and the food was decent too 🙂
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Reviews like this make our day, so thank you for sharing.Have a great day,Team Welly
by A verified traveler
Posted 15 Aug 2024 on Hotels
by A verified traveler
I would stay here again
Posted 13 Aug 2024 on HotelsVery nice room well equipped bit of a trek up the stairs comfortable I would definitely stay here again. Food is good and reasonable priced.
by A verified traveler
Posted 12 Aug 2024 on Hotels