Ratings based on 150 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 26 Oct 2024
I like it because it was clean tidy and the staff were brilliant
by A verified traveler
Posted 24 Oct 2024
Damp,smelly green mould
by A verified traveler
Posted 16 Sep 2024
From the first time we walked in until the moment we left all the staff we came across were friendly, polite and very helpful.The room was clean and well kept, the bar served nice food and beer. All in all we would stay there again if down that way.
by A verified traveler
Posted 8 Sep 2024
Room was very dirty with insects in the lights, on the window ledges etc and a few bugs creeping around the room itself. Damp around the shower and broken sockets etc - room is very much in need of a refit. I opted for the family room so I had an en-suite so this wasn't exactly a budget option.
No cooked breakfast option just a prepacked croissant and pack of cornflakes with a communal fridge for milk.
Parking was also on a very busy main road and a very good chance of someone clipping the car - managed to find some parking on the estate behind but get drenched walking to and from the car.
Didn't opt for dining at the pub as it seemed more of a rowdy drinking pub when I checked in.
Comment from Hotel Management
23 Oct 2024 by Abbie, Hotel Management
Hi Lee, thank you for your feedback. Your room has since been refitted and any issues have been addressed. The pub it self has been in the same location for over 300 years, we do have a small car park and offer a larger car park across the road at 2 for 24 hours. We do a lot of food and are in no way a rowdy pub. The breakfast is also FREE and not included in our room rates, even if we did a cooked breakfast (we haven't for 3 years) you room was booked as room only so we are unsure why you would think you would have any form of breakfast. Best wishes
by A verified traveler
Posted 8 Sep 2024
Clean and tidy very friendly staff
by A verified traveler
Posted 16 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024
The smell in our room is what unfortunately makes this place somewhere I would not recommend for anyone else to stay at. The smell of smoke was awful (literally like someone had chained smoked in the room for years). The smell was stuck to the bedding, pillows… everything! It made the place feel really unclean and dirty. Upon arrival, our room door had been left open with a fan on in the room and a window open… I can only presume staff knew about the smell and tried to get rid of it before our arrival. It would have been nice for staff to tell us about this (or change our room). I would feel ashamed giving this room to anyone with how bad the smell was. We didn’t have time to mention to staff and it was literally a place to drop our bags off and go out. But when we got back we literally couldn’t sleep due to the smell… it made us feel physically sick. We checked out before staff were in work so didn’t get an opportunity to mention this to anyone. If you don’t mind the smell of smoke then you’re okay… but if you do, I wouldn’t not recommend!
Comment from Hotel Management
11 Aug 2024 by Abbie, Hotel Management
Hi Sean, I have spoken to the housekeeper who reported this to the onsite manager. The guest the previous night was indeed smoking and has been fined, sadly we can't control what guests do in the rooms, we just hope they have the respect to abide by our rules. This is the first time it has happened in a long time, however if you ever get any issues its always best to speak to us, moving rooms wasn't an option for us as we were fully booked. Staff are onsite 24 hours with an our of hours number also available on the key cards & in your room. Regards, Abbie
by A verified traveler
Posted 6 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Superb for price I came back from a supposed coastal 5 star hotel the weekend and this delivered way beyond that for what they offered in room.. A pleasant surprise beds ultra comfy very clean nice spacious bathroom good reception from TV nice staff pub serving food on site i would definitely return & recommend
