Ratings based on 823 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Zachary,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bristol and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
by A verified traveler
Posted 17 Nov 2024
Horrible . Found bed bug eggs and hairs . They refused any discount . Disgusting
Comment from Hotel Management
21 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Bardi,I appreciate you sharing your feedback following your stay at the Red Roof Inn Bristol. I was saddened to read that your stay fell short of your expectations due to your stay being horrible, the insects you reported and the other concerns you described. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Chirell Red Roof Management RediResponse Specialist
by A verified traveler
Posted 10 Nov 2024
The bed linens were stained; dark spots in water from bathroom tap; a/c would not begin to cool. I have had positive experiences at Red Roof Inn in other locations and expected comparable at this location but expectation was not met.
by A verified traveler
Posted 7 Nov 2024
The room is clean
Comment from Hotel Management
12 Nov 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Wen, for taking the time to write a review of your stay at the Red Roof Inn Bristol. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our rooms cleanliness. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Wesley, We at the RED ROOF INN BRISTOL are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler from Rocklin
Posted 25 Oct 2024
I question how this property got the star rating they did. The front desk very nice but truly disappointing property. Not saying it wasn’t safe, clean is relative.
Comment from Hotel Management
2 Nov 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Lois,Thank you for taking the time to tell us about your stay at the Red Roof Inn Bristol. I was thrilled to see you were pleased with the very nice front desk staff. However, it's truly disheartening to see you highlight that you were disappointed with the property. Nevertheless, we at Red Roof continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler from BENTON
Posted 18 Oct 2024
Close to interstate
Comment from Hotel Management
26 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hi Kenneth,Thank you for sharing your feedback with us. The team at the Red Roof Inn Bristol was especially pleased to see that we earned your 5/5 rating. It was also delightful to know that you liked our close proximity to the interstate.Once again, we would like to thank you for sharing your feedback with us. On behalf of Red Roof, we look forward to hosting you again.Sincerely,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Dear Edward,Your review of the Red Roof Inn Bristol was recently brought to our attention. We were saddened to read that your stay resulted in a 1/5 rating. In order to understand what prompted your low score, we would love to hear about your stay. It is through guest feedback that we are able to make improvements.Once again, on behalf of Red Roof, we would like to extend our thanks for your shared feedback. It would be our pleasure to provide you with better future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 14 Oct 2024
The owner was the nicest guy. Rooms were very clean.
Comment from Hotel Management
17 Oct 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Kelvin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Bristol. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean rooms and nice owner. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Carla RediResponse Specialist, Hotel Management
Hello Mathew, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Bristol and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
