Ratings based on 817 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Frederick
Posted 18 Jan 2025
Room is big.
Comment from Hotel Management
20 Jan 2025 by Guest Relations Management , Hotel Management
Hi Defen,We're so glad you enjoyed the spacious room! It's great to hear that it met your expectations and provided the comfort you were looking for during your stay. We hope to welcome you back again soon for another relaxing visit!
by A verified traveler
Posted 17 Jan 2025
Great value for the $. Such a cute room! Small but perfect for passing thru. Breakfast good too.
Comment from Hotel Management
20 Jan 2025 by Guest Relations Management , Hotel Management
Hi Floyd!Great to know you loved your stay! Your sweet comments about the room being adorable and perfect for a quick stay truly matter to us. We're happy you enjoyed breakfast—it's a perfect way to kick off your day before heading out. We appreciate your recognition of our value and look forward to your return on your next journey!
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
17 Jan 2025 by Guest Relations Management , Hotel Management
Dear Stephen,We're sorry to see your low rating. While there wasn’t a comment included, we’d love to know more about your experience so we can make things better. Your feedback is important to us, and we’re here to listen. Please feel free to reach out directly if there’s anything specific you’d like to share. We hope to have the chance to improve your impression in the future!
by A verified traveler
Posted 20 Dec 2024
Staff is very friendly and helpful. Room was older style but very clean. Included a good variety of breakfast options.
Comment from Hotel Management
23 Dec 2024 by Guest Relations Management , Hotel Management
Hi Mae!We're so glad to hear that you enjoyed your stay! Our friendly and helpful staff always strives to make guests feel welcome and taken care of, and we're thrilled that you noticed. We're also happy to hear that you appreciated the cleanliness of your room, even with its classic style. It's great that you enjoyed the variety of breakfast options we offer to start your day off right. We hope to welcome you back soon for another wonderful stay!
by A verified traveler
Posted 17 Dec 2024
Bed bugs found had to change rooms at 11:30pm. Tissue box empty and chair in room needs to be replaced
Comment from Hotel Management
17 Dec 2024 by Guest Relations Management , Hotel Management
Dear Pauline, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you faced with the bed bugs, as well as the empty tissue box and the condition of the chair in your room. We understand how frustrating this must have been, especially so late at night. Please know that your concerns are being taken seriously, and we are working to address these issues to ensure a more comfortable stay for all future guests. We appreciate your feedback and hope to have the opportunity to welcome you back under better circumstances.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by Guest Relations Management , Hotel Management
Dear Carlos,We’d love to hear more about your experience and are sorry to see your low rating. We aim for every visitor to have a peaceful and enjoyable experience, so your suggestions will help us enhance our service. If you need anything specific, feel free to contact us directly. We look forward to seeing you again and providing you with the wonderful experience we aim to deliver.
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Guest Relations Management , Hotel Management
Hi Lori!Thank you for your wonderful review! We're so pleased to hear you enjoyed your stay. Your kind words inspire us to continue providing friendly service and a comfortable place for our guests. We look forward to welcoming you back soon and making your next visit just as enjoyable, if not even better!
by A verified traveler
Posted 27 Nov 2024
Building and facilities are worn down but clean. Some noise from the interstate. Staff was professional. The bed really sucked. Price was decent.
Comment from Hotel Management
28 Nov 2024 by Guest Relations Management , Hotel Management
Dear Parker,Thank you for sharing your experience. We're glad to hear you found our staff professional and the facilities clean, as we aim to provide a welcoming and tidy environment. We understand how important a comfortable bed is for a great stay, and we apologize that this aspect fell short for you. Your feedback is valuable, and we'll look into improving this for future guests. We appreciate your mention of the reasonable pricing and hope to have another chance to make your stay more enjoyable in the future.
by A verified traveler
Posted 24 Nov 2024
Stayed 1 night passing thru. Nice hotel.
Comment from Hotel Management
26 Nov 2024 by Guest Relations Management , Hotel Management
Hi Gregory,Thank you for taking the time to share your experience! We're so glad to hear that you had a pleasant stay with us. It's wonderful to know you found our property to be comfortable and inviting during your travels. We strive to provide a welcoming atmosphere for all our guests, and we’re pleased that you enjoyed your brief visit. We hope to welcome you back the next time you're passing through!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Relations Management , Hotel Management
Dear Justin, Thank you for taking the time to share your thoughts with us! We're genuinely sorry to hear that your experience wasn't up to expectations. We always strive to offer a warm and welcoming environment, with a focus on attentive service and modern amenities. We appreciate your feedback, as it helps us understand areas where we can improve. We’d love the opportunity to welcome you back in the future, ensuring a stay that is more aligned with your expectations.
