Ratings based on 984 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Good location by Temple Meads
by A verified traveler
Posted 29 Oct 2024
Less than 10 min walk from Temple Meads train station. Staff were friendly, room comfortable. Stayed 3 nights, it's a good base to explore area and taking a day trip to Bath.
by A verified traveler
Posted 28 Oct 2024
Carpets were old and dirty, the bathroom was not very clean. Towels and sheets (or maybe it was the mattress) had a mildew or sweat smell. I really think a renewal is required asap.
by A verified traveler
Posted 23 Oct 2024
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
23 Oct 2024 by JM, Hotel Management
Thank you for taking the time to tell us about your experience at the Novotel Bristol Centre. I am sorry that your experience did not meet your expectations, but it is our hope that you will give us the opportunity to better serve you in the near future.
by A verified traveler
Posted 10 Oct 2024
Warm welcoming
Comment from Hotel Management
11 Oct 2024 by JM, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback and I am happy to hear that you had a good stay with us.I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we are sure that your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 4 Oct 2024
Place is pretty average looking. I feel as though it will need updating soon. Only used the hotel for one night, which was great for us.
Comment from Hotel Management
11 Oct 2024 by JM, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay with us. We hope to welcome you back to our hotel very soon!
by A verified traveler
Posted 28 Sep 2024
Very comfortable bed, had a good sleep. Staff were very pleasant and helpful. Breakfast was nice, lots of choices.
Comment from Hotel Management
3 Oct 2024 by JM, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Bristol Centre. It is always a pleasure to receive positive feedback and I am happy to hear that you had a good stay with us.I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we are sure that your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
27 Sep 2024 by JM, Hotel Management
Thank you for the review of our hotel and as always we appreciate the feedback your have given! We are glad that you enjoyed your stay and hope to see you again very soon.
by A verified traveler
Posted 20 Sep 2024
clean and nice bed
Comment from Hotel Management
27 Sep 2024 by JM, Hotel Management
Thank you for the review of our hotel and as always we appreciate the feedback your have given! We are glad that you enjoyed your stay and hope to see you again very soon.
