Ratings based on 650 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Set in lovely surroundings. The room was spacious and clean and I slept really well.
Breakfast was a little disappointing and it felt like everything hot had been microwaved and was overcooked. Other than that, it was a very pleasant stay.
Comment from Hotel Management
18 Dec 2024 by Reception Team, Hotel Management
Dear Chris,Thank you for sharing your feedback! We're so glad to hear you enjoyed the lovely surroundings, spacious room, and had a restful sleep. We truly appreciate your comments about the breakfast, and we’ll take them into consideration to improve our offerings. We hope to welcome you back for another pleasant stay soon!
by A verified traveler
Posted 1 Dec 2024
Lovely building, friendly staff, great breakfast, easy parking and plenty of it, lovely smelling toiletries in the bathroom. Only negative for me would be a bit more attention to detail on the cleaning, overall it was good but there were crumbs all around the bedpost when we arrived that hadn’t been dealt with. I’d like to believe it was just something overlooked as the rest of the place was spotless but in the interests of objectivity, I couldn’t ignore it in my review. It wouldn’t put me off coming back :)
Comment from Hotel Management
8 Dec 2024 by Reception Team, Hotel Management
Dear Tracy,Thank you for your kind feedback! We're so happy to hear that you enjoyed the building, friendly staff, breakfast, and the lovely toiletries. It's great to know that you appreciated the easy parking as well.We sincerely apologize for the oversight with the crumbs around the bedpost. We strive to maintain the highest standards of cleanliness, and it seems we fell short in this instance. We will be sure to address this with our housekeeping team to ensure that every detail is taken care of moving forward.We’re thrilled that this didn’t deter you from considering a return visit, and we would love to welcome you back soon. Thank you again for sharing your thoughts!
by A verified traveler
Posted 21 Nov 2024
Lovely setting. Very friendly staff
Comment from Hotel Management
8 Dec 2024 by Reception Team, Hotel Management
Dear Angela,Thank you for your kind words! We’re so glad you enjoyed the setting and found our staff to be friendly. We truly appreciate your feedback and look forward to welcoming you back in the future!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
8 Dec 2024 by Reception Team, Hotel Management
Dear Maria,Thank you for your kind review. Hope to see you again in the future.
by A verified traveler
Posted 15 Oct 2024
by A verified traveler
My opinion
Posted 29 Sep 2024 on HotelsLovely hotel in lovely grounds but in need of a little TLC and modernisation. Service a little slow for evening meal but food good.. Self service breakfast usually really good but disappointed on this visit. No plates/bowls out had to ask, missing breakfast items and food not hot. Saturday Breakfast cooked to order but still not hot Room comfortable but carpet poorly fitted so a bit of a trlip haazard. Could do with some sound proofing for rooms above the function rooms as music very loud and could clearly hear the songs being played.
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 18 Sep 2024 on Hotels
A lovley setting, beautiful trees in extensive grounds. Friendly and helpful staff. Hotel needs refurbishment in certain areas.
by A verified traveler
Posted 15 Sep 2024 on Hotels
by A verified traveler
Friendly staff but in need of some tlc
Posted 14 Sep 2024 on HotelsStaff were lovely and grounds beautiful but the room itself was not in a great condition. Our dog immediately found a mouldy ice cream lid behind the curtains, and the shower was so old and worn you couldn’t see how to work it. The bed was very uncomfortable and the place is so old and creaky you could hear every movement in the room above us.
The bar area was really nice and it was great to find a dog friendly place but the rooms seemed pretty tired and in need of some tlc
