Ratings based on 959 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Friendly and Respectful Staffs
Very Nice Place to Stay
Clean and quiet
Spacious Waiting area with Riestaurant you can order foods and can relax too in the lobby.
With Swimming pool and Gym
Light is not to bright which I really like
Very Convenient
Very Relaxing.
Excellent.
Will choose again to stay if we go again to Bristol in the future.
Many Thanks! 😊
Comment from Hotel Management
21 Nov 2024 by Lisa - DoubleTree Bristol North, Hotel Management
Dear Elizabeth, Thank you very much for your kind review! We greatly appreciate it. We look forward to welcoming you back soon :)Kind regards,
by A verified traveler
Posted 26 Oct 2024
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Comment from Hotel Management
26 Oct 2024 by robin, Hotel Management
Hi LucienThank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet Assistant Front Office Manager
by A verified traveler
Posted 16 Oct 2024
Used as a pitstop overnight before setting off early the next day, greated and checked in. Warm cookie on arrival was a nice touch, poor basic standards in room, shampoo/conditioner bottles on the wall were empty, uncomfortable beds 4 guests but only 2 towels left in room. Went to swimming pool, changing rooms smelt, and just looked run down and dirty. Partner went in steam room and left after a few seconds as smelt of sewage.
Comment from Hotel Management
17 Oct 2024 by Rachel, Hotel Management
Hi Lauren, thank you for taking the time to leave a review. We are sorry to hear that the stay was not up to the standard it should've been, we will pass all your feedback onto the relevant teams to ensure that occurrences like this don't happen again
by A verified traveler
Posted 5 Oct 2024
Good parking
Comment from Hotel Management
7 Oct 2024 by Rachel, Hotel Management
Hi John, thank you for leaving a review. We are glad to hear you enjoyed your stay and found our parking facilities convenient. We hope to welcome you back another time.
by A verified traveler
Posted 30 Sep 2024
Carpet in room, looks very old, dull etc.. fridge should be in all rooms for a 4star hotel
Comment from Hotel Management
1 Oct 2024 by Rachel, Hotel Management
Hi Wayne, thank you for taking the time to leave an online review. We appreciate your feedback on the rooms and will pass it to the relevant management so that we can improve for the future. We hope to welcome you back another time.
by A verified traveler from Getsovo
Posted 23 Sep 2024
Big, comfortable rooms, weak equipped. Swimming, gym onsite available 24/7
Comment from Hotel Management
26 Sep 2024 by Robin, Hotel Management
Hi Yordan,Thank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay with us.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet
by A verified traveler
Posted 23 Sep 2024
Property looked well cared for and new ‘wing’ looked impressive, but we couldn’t use the pool in the evening after arriving. Bedroom was cold- tried adjusting air con and couldn’t get warm. Car charger wasn’t working. Pillows were far too soft.
Comment from Hotel Management
26 Sep 2024 by Robin, Hotel Management
Hi Dr Clare,Thank you for taking the time to share your experience online.We are happy to hear that you enjoyed the new wing of our wonderful hotel.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
22 Sep 2024 by Robin , Hotel Management
Hi HollieThank you for taking the time to share your experience online.We are happy to hear that you enjoyed your stay with us.We hope to welcome you again soon in the near future. Kind regards, Robin Bordet Assistant Front Office Manager
by A verified traveler
Posted 19 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Thomas, Hotel Management
Dear Julia, Thank you for choosing to stay at DoubleTree Bristol North and for taking the time to leave us an amazing review. We are thrilled to know that you enjoyed every aspect of your stay, It was lovely having you with us, and we look forward to welcoming you back for another memorable stay. Kind regardsThomas - Front Office
by A verified traveler
Posted 7 Sep 2024
Great place for a stopover
Comment from Hotel Management
8 Sep 2024 by Rachel, Hotel Management
Hi Daniel, thank you for leaving a review.We are glad to hear you enjoyed your stay with us and we look forward to welcoming you back another time.
