Ratings based on 3 Verified Reviews

3.7 out of 5
3.5 Room cleanliness
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Aug 2023
Perfect for the area and price.
2 out of 5
by A verified traveler

Posted 12 Apr 2023 on Wotif
A few things that we weren't impressed with: no hair dryer, dirty crockery and cutlery, limited glassware and crockery, uncomfortable and torn couches, uncomfortable dining chairs, having a washing machine was great but no washing basket to take to the line and no clothes airer, handy having a separate toilet and two hand basins, however broken shower door - didn't close properly. General cleanliness of house was disappointing - dirty walls, dusty skirting, windowsills, storage rack, untidy (broken tv? In the bedroom), rubbish under furniture and in bedrooms, the yard was quite untidy, under the house was messy, having an iron was good but there was no ironing board available, toilet seat was wobbly. The beds were comfortable which was good, the location was good even though right next to the motorway, a bit noisy but not completely unbearable. Some basic consumables would be handy, especially for those only staying a night or two (tea, coffee, sugar, long life milk).
Comment from Hotel Management
20 Apr 2023 by Houst, Hotel Management
We apologise for the negative experience you had during your stay. Your feedback means a lot to us as this helps us improve on hosting. However, we wish you had informed us of all these issues during your stay, as we would have done our best to make things right there and then. Replenishments would have been immediately sent to you, and a refresher cleaning would have been conducted as well. Thanks for your feedback, we hope to have you back again soon and we guarantee that this time things will be much more pleasant!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2023