Ratings based on 357 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jul 2024
While mainly clean the bathroom door had mould growing along bottom of it. And door was falling apart due to getting wet all the time
We had to move room s totally our fault for way we booked the second room had better bathroom but the door squeaked something shocking
Comment from Hotel Management
19 Jul 2024 by Toowong Central Team, Hotel Management
Dear Catherine, thank you for leaving us a feedback and bringing this issue to our attention. This should not happen, and our maintenance team has addressed this issue. We appreciate your understanding and we hope to welcome you back with a better experience.
by A verified traveler
Posted 5 Jul 2024 on Wotif
Clean unit & staff very helpful. Good location, close to cbd & Toowong shops
Parking underneath
Comment from Hotel Management
13 Jul 2024 by Toowong Central Team, Hotel Management
Thanks for the lovely review. We hope to welcome you again soon!
by A verified traveler
Posted 5 Jun 2024
Decent place
Comment from Hotel Management
15 Jun 2024 by Jack | Manager, Hotel Management
Please let us know how we can assist you further with making your stay more comfortable.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
13 Jul 2024 by Toowong Central Team, Hotel Management
Please let us know how we can assist you further with making your stay more comfortable.
by A verified traveler
Posted 18 May 2024 on Lastminute
Location
Comment from Hotel Management
15 Jun 2024 by Toowong Central Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 22 Apr 2024
Easy access to a train service that gets into the city quickly
Comment from Hotel Management
27 Apr 2024 by Toowong Central Team, Hotel Management
Dear Stephen, thank you for the 5/5 rating! We are pleased to see that you've enjoyed our location. Looking forward to welcoming you again!
by A verified traveler
Posted 19 Apr 2024 on Wotif
We were only there for one night as we had an early appointment at Wesley Hospital and it was only a short drive for us.
Comment from Hotel Management
27 Apr 2024 by Toowong Central Team, Hotel Management
Dear Cheryl, thank you for taking the time to leave us a review. We are glad to see that you've enjoyed our convenient location, and thank you for staying with us!
by A verified traveler
Posted 19 Apr 2024 on Wotif
close to Auchenflower
Comment from Hotel Management
27 Apr 2024 by Toowong Central Team, Hotel Management
Dear Rob, we're glad to see that you've enjoyed your stay here, and thank you for staying with us!
by A verified traveler
Posted 9 Apr 2024 on Wotif
False advertising, room not up to standard as depicted on website, particularly bathroom, those shown on website obviously in rooms that have been refurbished, ours has not with shower over bath and very aged as was the room itself. Mouldy smell from air conditioner. Terrible road noise.
their daily room service consisted of emptying bins, replenishing soap but no replacement of towels and bed not made up.
Not what one expects from apartments these days although closer observation shows sign outside saying its a motel with studio apartments although its website depicts itself as apartments but also note wotif gives correct description.
Comment from Hotel Management
10 Apr 2024 by Toowong Central Team, Hotel Management
Hi Des, we're sorry to hear about your experience. The room you received was the same as the one depicted online in our photos. So I'm unsure where the confusion is. The aircon in your room had a deep service not even 3 weeks prior to your recent stay. You booked this from Wotif - our property name is displayed as Toowong Central Motel Apartments on Wotif, so how can you have a different impression when that's what you booked off? We are an older style motel apartments in a central location next to a major shopping centre. That's exactly what you see on the photos. We're committed to providing clean, comfortable and affordable accommodation. If there's something amiss that we can do better, feel free to raise your concerns during your stay and we will do our best to rectify any issues to the best of our ability. Thank you.
by A verified traveler
Posted 15 Feb 2024 on Wotif
Room was spacious, neat and clean. Bed was comfortable. Staff were friendly and helpful. Location was very convenient to shops, restaurants and public transport. Would stay here again.
Comment from Hotel Management
17 Feb 2024 by Jack | Manager, Hotel Management
Thank you for taking the time to leave us such a lovely review. We appreciate your feedback and hope to host your stay again soon!
