Ratings based on 477 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
Good view of the river
Comment from Hotel Management
30 Oct 2024 by Gurinder , Hotel Management
Dear Cecilia, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Gurinder Kaur Front Office Manager
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Gurinder Kaur, Hotel Management
Dear Tania, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Gurinder KaurFront Office Manager
by A verified traveler
Posted 14 Sep 2024
Clean and good location.
Comment from Hotel Management
23 Sep 2024 by Gurinder, Hotel Management
Dear Caroline,We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Gurinder KaurFront Office Manager
by A verified traveler
Posted 11 Aug 2024
Great place to attend a game or a show at the Suncorp Stadium
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Maria,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,GurinderFront Office Manager
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Gurinder, Hotel Management
Dear Jane, Thank you for taking the time to share your recent experience through Expedia. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Gurinder Front Office Manager
by A verified traveler
Posted 20 Jul 2024
The computer system was down when we arrived so am still waiting on an invoice to be emailed out
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Robert,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,Gurinder Front Office Manager
by A verified traveler
Posted 18 Jul 2024 on Hotels
Great nights stay.
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Dannii,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,Gurinder Front Office Manager
by A verified traveler
Posted 16 Jul 2024
Easy to get to and wander, around for shopping ect
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Nona,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,Gurinder Front Office Manager
by A verified traveler
Posted 15 Jul 2024 on Hotels
It’s a good experience, will come again when visit Brisbane next time.
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear Felicity,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to The Milton Brisbane in the near future.Sincerely,Gurinder Front Office Manager
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
16 Aug 2024 by Gurinder, Hotel Management
Dear JamalThank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Gurinder
