Ratings based on 561 Verified Reviews

2.7 out of 5
73% of guests recommend
2.6 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2025
1 out of 5
by A verified traveler

Posted 7 Jan 2025
The sheets were clean and beds made nicely. That is the best we could say. Hall way areas and floor very unclean. Very glad to leave.
1 out of 5
by A verified traveler

Posted 28 Dec 2024
Not good
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2024
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2024
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Comment from Hotel Management
2 Jan 2025 by c, Hotel Management
Thank you for liking it. Have a good life!
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Comment from Hotel Management
15 Dec 2024 by cc, Hotel Management
Thank you so much,have a good day!
1 out of 5
by A verified traveler

Posted 13 Dec 2024
The Cliff House was truely terrible. Health services should take a proper look at this place, it was disgustingly covered in mould, bugs, dirt, and other unhygienic conditions. Wasn’t even worth a cheaper price, within hours of getting there I asked for a refund and to move somewhere else. The lobby was dirty, each door had dirt all over them and the hallways and stairs looked like they hadn’t been vacuumed in years. As I stepped into my room, the first thing I noticed was gross walls and mould covering the bathroom, it looked like it hadn’t been even wiped over from last guest or vacuumed. Second thing I noticed, was a TOE NAIL on my bedside table, unwashed marks on bedsheets, tobacco crumbs in drawers, and unwashed utensils. I stayed one night, it seemed unsafe and doors were wide open for anyone on the street to walk in. The neighbours were loud but I did hear someone else asking for a refund, definitely was a drug house. There were scratches on the floors(?) and just bugs everywhere. I’m a 19 year old solo traveler trying to find places for cheap, but would absolutely NOT recommend even if you’re looking for backpacking accommodation. Saw the “cleaners” as I was leaving, just one guy with his pants down to his ass. Just go to an AirBnb instead.
3 out of 5
by A verified traveler

Posted 11 Dec 2024
Comment from Hotel Management
2 Jan 2025 by c, Hotel Management
Thank you for liking it. Have a good life!
1 out of 5
by A verified traveler

Posted 11 Dec 2024
Overall was not great at all, the air conditioner was spectacular however if you want to cook in their kitchen. Don't