Ratings based on 25 Verified Reviews
3.1 Room cleanliness
2.7 Service & staff
3.6 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Feb 2019
Absolutely terrible. Not what was booked, I will be sending an email tomorrow in regards to a refund as I left after the first night
by A verified traveler
Posted 6 Feb 2019 on Wotif
I liked the location of the property it was a very clean atmosphere overall.
I didnt like the checkin procedure because i was on hold for 50 minutes and i only wanted to ask a our the keys. Also the lady which they put me through for the instructions for check in was a bit rude and didnt answer my messages.
by A verified traveler
Posted 9 Jan 2019 on Wotif
by A verified traveler
Posted 1 Jan 2019 on Hotels
by A verified traveler
Posted 10 Sep 2018 on Wotif
Overall our visit was excellent. The apartment was spacious & very comfortable. One recommendation would be to include some basic commodities e.g. sugar & salt. Our apartment #16 did not have a hair dryer- perhaps someone decided they needed a memento of their visit!!.
Comment from Hotel Management
25 Oct 2018 by CJ, Hotel Management
HI Peter,
Thankyou for your lovely review. The hairdryer has now been replaced.
Safe travels and see you back soon
CJ
Recommended
for Everyoneby A verified traveler
Posted 22 Jul 2018
Pros: Modern amenities, large living spaces, quiet location.
Cons: Minor maintenance issues such as loose door handles and fixtures.
Spacious modern apartment in great location for needs. Quiet residential area, close to city, walking distance to supermarket and restaurants.
Comment from Hotel Management
23 Jul 2018 by Damien , Hotel Management
Thank you for your feed back, i have now repaired the loose door handles, sorry i were not aware of this issue.
Recommended
for Everyoneby A verified traveler from NQ
Modern & Comfortable
Posted 27 May 2018 on WotifSlept well, pillows were so comfortable. Unit was modern, clean & well stocked. Damien was friendly & helpful, great communication...
Comment from Hotel Management
18 Jun 2018 by Damien , Hotel Management
Thank you for your feedback, we are happy you had a pleasant stay
Recommended
for Everyoneby A verified traveler from Rockhampton
Spacious close to the hospital
Posted 13 May 2018 on Wotif
Pros: The apartments for the well design of them
Cons: The parking underneath.
Very quite was clean and a lovely placeto stay.was closeto the hospital as well as Sky Zone it was easy to find.
Comment from Hotel Management
18 Jun 2018 by Damien , Hotel Management
Thank you for your feedback
by A verified traveler
Posted 11 Apr 2018 on Hotels
Comment from Hotel Management
20 Apr 2018 by CJ, Hotel Management
Hi Ashley,
Thanks for taking the time to give us a rating, could you please let me know what your problems were so that we can make some adjustments to ensure that others are happy in the future.
by A verified traveler
Disappointed
Posted 8 Apr 2018 on HotelsFamily of 4 stayed 3 nts from Good Friday. Check in procedures were unclear; the apartment was not clean, used towels and bed sheets, dirty floors. There was no one I can contact to get clean sheets and towels. One bathroom door was broken, the other bathroom light doesn't work. Vacuum cleaner doesn't work. I realize it was the Easter holidays, but I booked this room months ago, and getting an unclean room was just awful. The upsides were a new kitchen, free WIFI and parking.
