Ratings based on 988 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
A great night stay in the penthouse apartment. We were going to an even at Suncorp Stadium, very convenient location for getting the train. Room was great. Would definitely stay again.
Comment from Hotel Management
20 Nov 2024 by The Jephson Team, Hotel Management
Morning Michelle, Thank you for taking the time to review the Hotel, we are glad you had an enjoyable stay with us, we look forward to welcoming you back to the Jephson soon.
by A verified traveler
Posted 11 Nov 2024
I requested on line a kitchenette, but was disappointed, insufficient cutlery/crockery for takeaways not even a toaster and only 1 chair to sit for two persons. Not everyone can afford to eat out all meals. I believe, the web page does not make it clear when requesting a kitchenette, as to what you will get upon arrival.
Comment from Hotel Management
19 Nov 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review the hotel, the booking, booked via Expedia was for a Deluxe room type which has no cooking facilities. For any future bookings the room types that have the kitchenettes, are our 1 bedroom, 2 bedroom and 3-bedroom apartments. Thank you once again for staying with the Jephson Hotel.Regards Reservations
by A verified traveler from Somerville
Posted 3 Nov 2024
The hotel location was ideal for our appointment in Toowong. Our room was immaculate, modern. and cozy. Wifi is superb and it helps us to complete some office work during our stay. Overall our stay is wonderful.
Comment from Hotel Management
4 Nov 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay. We are so pleased you had a comfortable and enjoyable time with us. We hope to see you again in the future.Kind regards
by A verified traveler
Posted 22 Oct 2024
Very comfy beds, hotel very clean & quiet. Staff were so helpful & friendly
Comment from Hotel Management
23 Oct 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay. We are pleased you enjoyed your time with us. We hope to welcome you again in the future. Kind regards
by A verified traveler from Stony Mountain
Posted 21 Oct 2024
Very clean place with indoor parking. Easy check in ans communication was great!
Comment from Hotel Management
22 Oct 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay.We are so pleased you enjoyed your time with us. We hope to welcome you again. Kind regards
by A verified traveler
Posted 11 Oct 2024
Second tome we’ve stayed here and no hesitation to stay again. Recommended.
Comment from Hotel Management
15 Oct 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to leave a review. We are pleased you enjoy staying with us and appreciate your patronage. We look forward to welcoming you again soon.Kind regards
by A verified traveler
Posted 7 Oct 2024
Wonderful hotel and recommend to everyone
Comment from Hotel Management
9 Oct 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are so pleased you enjoyed your time and hope to welcome you again in the future.Kind regards
by A verified traveler from Antibes
Posted 15 Sep 2024
Comment from Hotel Management
17 Sep 2024 by The Jephson Team, Hotel Management
Thank you so much for taking the time to review your stay with us. We are pleased you enjoyed all aspects our Hotel offers our guests.We look forward to welcoming you in the future sometime.Kind regards
by A verified traveler
Posted 5 Sep 2024
Good location for what we wanted.
Comment from Hotel Management
5 Sep 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay. It is great to hear that our location suited your needs perfectly. We hope to welcome you again in the future.Kind regards
by A verified traveler
Posted 31 Aug 2024
Staff were excellent and was ideal position for our needs.
Comment from Hotel Management
2 Sep 2024 by The Jephson Team, Hotel Management
Thank you for taking the time to review your stay with us. We are pleased our location suited your needs perfectly and that you had a comfortable and pleasant stay with us. We hope to welcome you again in the future.Kind regards
