Ratings based on 974 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Brilliant, keep doing everything right!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Alexandra Clayton, Hotel Management
Dear Gerhard, Greetings from the Hyatt Regency Brisbane!Thank you for your feedback. I understand how valuable your time is and I truly appreciate the effort you have gone to provide us with your score.We look forward to welcoming you back to Hyatt Regency Brisbane again soon.Kind Regards,
by A verified traveler
Posted 8 Nov 2024
We liked the location, the room was spacious and clean. There were a good number of lifts. The amenities were good. Valet parking was great. Overall our guests and I were very happy.
Comment from Hotel Management
10 Nov 2024 by Alexandra Clayton, Hotel Management
Dear Jacqueline, Greetings from the Hyatt Regency Brisbane. Thank you so much for your kind review! We're delighted to hear that you and your guests had a great stay and enjoyed our spacious rooms, convenient location, and the amenities we offer. It's also wonderful to know that our valet parking service met your expectations. We truly appreciate your feedback and hope to welcome you back again soon!Warm regards,
by A verified traveler
Posted 10 Oct 2024
Great area! Good Hotel!
Comment from Hotel Management
16 Oct 2024 by Alexandra Clayton, Hotel Management
Dear Joseph,Warmest greetings from the Hyatt Regency Brisbane!We appreciate you taking the time to share your experience with us.We are delighted to know that you enjoyed your stay and found both the location and the property to your liking.We eagerly anticipate your return for another memorable experience at Hyatt Regency Brisbane.Best regards,
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Alexandra Clayton, Hotel Management
Dear Melinda,A warm greet from the Hyatt Regency Brisbane. We're writing to express our gratitude for taking the time out of your schedule to give us feedback on your recent visit.We understand your time is precious, and we truly value the effort you've taken to help us improve.We look forward to another chance to exceed your expectations and enhance your experience with us.Best regards,
by A verified traveler
Posted 23 Sep 2024
The staff were very attentive and we had a lovely stay
by A verified traveler from Riga
Posted 22 Sep 2024
Amazing location and well managed, great staff. Will definitely return
by A verified traveler
Posted 15 Sep 2024
The staff were great. No issues there. Check in took longer due to a system issue apparently as there was a double booking not initiated by me. The room was ok but had no extra pillows or bedding. The room was quite small too. There were no coffee sachets for those that do not like barista like coffee. Also paying $5 for $1.50 bottle of water was steep. The fridge didn’t really work either. The food was plentiful and good quality. The beds were very comfortable. Lastly, there wasn’t a feel that this is a 5 star hotel.. location is likely a reason as there were some unlikely characters around the street.
by A verified traveler
Posted 9 Sep 2024
Great location, helpful staff
by A verified traveler
Posted 8 Sep 2024
Was great in every way. Will be back.
