Ratings based on 975 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Convinced to everything in Brisbane city
Comment from Hotel Management
18 Nov 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear carolyn,Thanks for choosing to stay with us at the Four Points Brisbane and pleased you had an enjoyable stay and found our central location handy to explore all Brisbane has to offer. We hope to welcome you back when you are next in Brisbane.Kind regards
by A verified traveler from Rydalmere
Posted 15 Nov 2024
Paid $389 for one night of accomodation which did not really reflect value for money. Hotel was definitely not worth the amount of money paid.
Comment from Hotel Management
15 Nov 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Mohammed Ali,Thanks for your feedback but disappointed that we failed to meet your expectations whereby you felt the hotel was not value for money. Your comments are certainly taken on board and we do hope we have the opportunity to welcome you back on another occasion.Kind regards
by A verified traveler from Buderim
Posted 28 Oct 2024
Great place to stay to see The Star casino just up the road. Quiet and friendly staff.
Comment from Hotel Management
29 Oct 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Colin,Thanks for choosing to stay with us at the Four Points by Sheraton Brisbane and pleased you had an enjoyable stay and took advantage of its central location in the Brisbane CBD. We hope you will visit us again when you are next in Brisbane.Kind regards
by A verified traveler
Posted 13 Oct 2024
Well located
Staff were accomodating
Comment from Hotel Management
14 Oct 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Kayla,Thanks for your feedback and pleased you had an enjoyable stay and the hotel, along with the service and facilities met your expectations. We hope to welcome you back when you are next in Brisbane.Kind regards
by A verified traveler
Posted 12 Oct 2024
Staff were great.
Comment from Hotel Management
14 Oct 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Steph,Thanks for your feedback and pleased you enjoyed your recent stay and our team provided a high level of customer service. We hope to see you again soon.Kind regards
by A verified traveler
Posted 12 Oct 2024
In the heart of the city. Close to some fabulous cafes and patisseries. Easy to walk to the main Centre. Great cafes around the corner. Within minutes to Queen Street Shops. Beautiful hotel.
Great city. Fabulous destination.
Comment from Hotel Management
14 Oct 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Elefteria,Thanks for the great feedback and pleased you enjoyed your stay and took advantage of our central location to explore all Brisbane has to offer. Hope to see you again soon.Kind regards,
by A verified traveler
Posted 9 Oct 2024
Great chouce, we'll back again
Comment from Hotel Management
10 Oct 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Peter,Thanks for choosing to stay with us at the Four Points Brisbane and pleased you had an enjoyable stay and the hotel met your expectations. We look forward to welcoming you back on another occasion.Kind regards
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 30 Sep 2024
We spent good time while stay at this hotel,,
Comment from Hotel Management
30 Sep 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Elisabet,Thanks for your feedback and pleased that you enjoyed your stay and we hope to welcome you back on another occasion.Kind regards,
by A verified traveler
Posted 29 Sep 2024
The room was very nice and quiet . It did have some features that I thought the staff could have informed me about. When you enter the room you needed to insert one of the keys
Comment from Hotel Management
30 Sep 2024 by Guest relations team, Four Points Brisbane, Hotel Management
Dear Hugh,Thanks for choosing to stay with us at the Four Points Brisbane and hope you had an enjoyable stay. Your comments are much appreciated and we will ensure the team provide better service and communication. We do hope you will stay with us again.Kind regards
