Ratings based on 219 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The room was very clean and fresh, and the cleaners were so friendly. A great location close to the shopping mall.
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Thank you for choosing to stay with us.
by A verified traveler
Posted 12 Nov 2024
If you have no problem with steps, it's a good place at a reasonable price.
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Thank you for choosing to stay with us
by A verified traveler
Posted 30 Sep 2024 on Wotif
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Thank you for staying with us and we look forward to seeing you back again.
by A verified traveler
Posted 29 Sep 2024 on Wotif
This is the second time we have stayed motel is good only thing was the stairs I think they need a second rail onlong the brick to help with stability. The bed was soft and pillows were great
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Thank you for staying with us and we look forward to seeing you again. Thank you.
by A verified traveler
Posted 12 Sep 2024
It was ok, staff was nice. But the room was old and not like photos. And towels were dirty, room need to be cleaned properly. We left early even we booked for 3 nights.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
We sincerely apologize for the inconvenience caused during your stay with us. Your feedback is really important to us to make further improvements. And we hope to welcome you again in the future. Thank you
by A verified traveler
Yeh
Posted 11 Sep 2024 on HotelsBooked for 5 but only had bedding for 4. Full kitchen with 1 fork and no teaspoons. Loud traffic all night. Poor manager was only filling in.
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
We sincerely apologize for the inconvenience caused during your stay with us. Your feedback is really important to us so we can further improve our services. Thank you
by A verified traveler
Great place
Posted 6 Sep 2024 on HotelsClean and comfy place, great value for money with pub only few minutes
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Your feedback is really important to us so we can further improve our services. Thank you
by A verified traveler
Posted 1 Sep 2024 on Wotif
It’s was 5 mins away the shops, only problem. I’m second night I came back to rubbish outside my door, other then that it was nice and affordable
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
We sincerely apologize for the inconvenience caused during your stay with us. Your feedback is really important to us so we can further improve our services. Thank you
by A verified traveler
Posted 23 Aug 2024
even though we had a hens night and were a little bit noisy other people where great about it
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
We sincerely apologize for the inconvenience caused during your stay with us. Your feedback is really important to us so we can further improve our services. Thank you
by A verified traveler
Posted 5 Aug 2024 on Lastminute
Bed was only double not queen and hard/uncomfortable. Rooms not made up daily or replenished. No safety chain on the door, felt unsafe especially when a man was outside the door walking up and down the wooden veranda at 3 am. No designated parking spots. Paid in full on arrival, but bank account shows an extra payment taken out later.
Comment from Hotel Management
7 Aug 2024 by Reservations, Hotel Management
We do sincerely apologize for the inconvenience caused during your stay. Your comments are highly appreciated and we are working towards rectifying all the issues so that we can provide a better service to all our guests.
