Ratings based on 806 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
We loved this hotel. Beautiful and great staff.
Comment from Hotel Management
11 Nov 2024 by Haldon Philp (General Manager), Hotel Management
Thank you for taking the time to give us a 5-star review Kara. Thank you so much for taking the time to share your positive experience and we will make sure to pass on your lovely comments to our talent. We hope to welcome you back for another stay soon!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Haldon Philp (General Manager), Hotel Management
Thank you so much for the excellent review Erika! We’re so pleased to read you had a fantastic stay with us. We look forward to welcoming you again for your next stay.
by A verified traveler
Posted 7 Nov 2024
Best hotel in Brisbane
Comment from Hotel Management
8 Nov 2024 by Haldon Philp (General Manager), Hotel Management
Thank you Sekhar for taking the time to share your brilliant review, we’re so thrilled to hear that W Brisbane is your preferred hotel in the city! We look forward to welcoming you again for your next Brisbane stay.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Haldon Philp (General Manager), Hotel Management
Thank you so much for taking the time to leave a review Adrian, it is greatly appreciated! We hope to have the opportunity to welcome you again.
by A verified traveler
Posted 14 Oct 2024
Everything was perfect
Comment from Hotel Management
17 Oct 2024 by Haldon Philp (General Manager), Hotel Management
Thank you Brenton for taking the time to share your brilliant review, we’re so thrilled to hear that your W Brisbane experience was one to remember!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Haldon Philp (General Manager), Hotel Management
Hello Ashley and thank you so much for taking the time to leave a review, we are so glad to hear that you enjoyed your time with us. We look forward to welcoming you again for your next stay.
by A verified traveler
Posted 7 Oct 2024
My first time at W Hotel and certainly will not be my last. The room was everything I expected and more, it was much more spacious than the pictures depicted.
I mentioned to our Valet Driver it was our 40th Wedding anniversary and the next time we entered our room there was a helium love heart balloon with a beautiful box of chocolates holding it down.
It is this attention to detail is what sets the W apart from anywhere I have stayed in a very long time.
Would highly recommend W Brisbane
Comment from Hotel Management
10 Oct 2024 by Haldon Philp (General Manager), Hotel Management
Thank you so much for the fantastic review Suzanne! We are so pleased to hear you had such a wonderful experience with us and we’re so glad that our team were able to make your special occasion just that little bit more special! Thank you again for all the kind words mentioned about our hotel and talent, we look forward to welcoming you back very soon!
by A verified traveler
Posted 30 Sep 2024
A very nice stay. Thank you.
Comment from Hotel Management
1 Oct 2024 by Haldon Philp (General Manager), Hotel Management
Thank you for taking the time to give us a 5-star review Cody! We hope there will be an opportunity to welcome you back again very soon.
by A verified traveler
Posted 6 Sep 2024
It was very good property to stay at
Comment from Hotel Management
9 Sep 2024 by Haldon Philp (General Manager), Hotel Management
Hi Ryan, thank you for your review. We’re so glad to hear that you had an amazing stay with us and thank you for the kind words! We hope to welcome you back again soon.
by A verified traveler
Great hotel
Posted 29 Aug 2024 on HotelsWe loved the amenities. The staff were really friendly and helpful. They surprised us with chocolates because it was our anniversary which was lovely. The room was really comfortable and had a great view.
Comment from Hotel Management
1 Sep 2024 by Haldon Philp (General Manager), Hotel Management
Thank you for the perfect score of a 10 Isabelle, it’s so great to read that you loved our guestrooms, amenities and your feedback regarding the service provided by our brilliant team is truly appreciated! We look forward to welcoming you back again soon.
