Ratings based on 2,142 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Great staff and relaxing environment, close to everything.
by A verified traveler
Posted 28 Nov 2024
The staff are excellent friendly and most helpful. The property is looking ok but the apartment is looking a little tired. The apartment I stayed in had an unpleasant smell and the carpet stained in some areas. Whilst the price per night is ok for the size of the apartment it is expensive for the condition and small. If not for the location I would not stay there again.
by A verified traveler
Posted 19 Nov 2024
Very spacious and comfortable unit. Close to lots of dining options., we especially loved an Italian restaurant just down road from unit.
by A verified traveler
Posted 12 Nov 2024
Location excellent
Comment from Hotel Management
18 Nov 2024 by Oaks Aurora Tower, Hotel Management
Dear guest, thank you for the excellent review! We are so happy to hear you enjoyed the location and hope you made of the most out of it. We wish to see you back soon! Kind regards, Oaks Aurora Tower
by A verified traveler
Posted 28 Oct 2024
Expensive parking that was difficult to find
Bathroom products empty
Comment from Hotel Management
30 Oct 2024 by Oaks Aurora Tower, Hotel Management
Dear Jane, We apologise for the empty bathroom products, this is not to our standards and will be chatting with housekeeping about this. We also apologise for the parking that was difficult to find, we will look into ways we can make this easier.
by A verified traveler
Posted 19 Sep 2024
More of an apartment complex than a hotel. Bathrooms need to be updated.
Comment from Hotel Management
28 Sep 2024 by Oaks Aurora Tower, Hotel Management
Dear Joshua, Thank you for your feedback. We understand that the bathrooms need updating, and I assure you that we are actively looking into improvements. Your comments are invaluable as we strive to enhance our guest experience.
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
28 Sep 2024 by Oaks Aurora Tower, Hotel Management
Dear Krista, Thank you for taking the time to provide feedback on your recent stay at Oaks Brisbane Aurora Suites. We are glad to hear you enjoyed your stay and it met your expectations! We look forward to welcoming you back in the near future.
by A verified traveler
Posted 16 Sep 2024 on Hotels
Great location to stay if you are planning a visit or night out at Howard Smith Wharves. A short stroll along the waterfront will have you there in 5 minutes to explore the fabulous restaurants and great views
Comment from Hotel Management
28 Sep 2024 by Oaks Aurora Tower, Hotel Management
Dear Melinda, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed our great location and the easy access to Howard Smith Wharves. It’s fantastic that you could take a short stroll along the waterfront to explore the restaurants and views.
by A verified traveler
Great views, convenient location for Riverside
Posted 15 Sep 2024 on HotelsFabulous views from the 50th floor. Full kitchen but could have been a bit better stocked. Didnt bother us staying overnight but for a longer stay could be annoying. Onsite parking available for a fee. Staff were friendly and helpful. Would stay again.
Comment from Hotel Management
28 Sep 2024 by Oaks Aurora Tower, Hotel Management
Dear Belinda, Thank you for your fantastic feedback! We’re delighted you enjoyed the stunning views from the 50th floor and found our staff friendly and helpful.I appreciate your comments about the kitchen supplies. We’re always looking to improve, and your input will help us enhance the experience for longer stays. We’d love to welcome you back in the future!
by A verified traveler
Posted 11 Sep 2024 on Lastminute
Staff were absolutely the best. Helpful, polite and kind. Very safe and clean. 10/10. Incredible views of the river and city. :)
Comment from Hotel Management
28 Sep 2024 by Oaks Aurora Tower, Hotel Management
Dear Erica, Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression with their helpfulness and kindness. It’s also great to know you enjoyed the incredible views of the river and city. We hope to welcome you back for another amazing stay soon!
