Ratings based on 974 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Very clean and staff friendly 👌
Close to shopping 🛍 and south-bank
Comment from Hotel Management
4 Nov 2024 by Ashley, Hotel Management
Hi Francisca, Thank you for giving us a perfect score! We’re thrilled that you found your accommodation clean and that our staff was friendly. Our team works hard to provide a seamless experience, so it's rewarding to know when we’ve succeeded. We hope you enjoy your stay!
by A verified traveler
Posted 28 Oct 2024
Lift was making a terrible noise all night that vibrated through the entire hotel.
Comment from Hotel Management
29 Oct 2024 by Ashley, Hotel Management
Hi Leanne, We apologise for the noise from our ongoing projects at The Great Southern Hotel Brisbane. We understand the importance of a restful stay and regret the disruption. Our ongoing renovations aim to enhance our facilities while minimizing disruptions. We strive to inform guests about these activities in advance through our website and booking platforms. For more details, please refer to the construction notice online. Thank you for your understanding and patience.
by A verified traveler
Posted 24 Oct 2024
Close to everything
Comment from Hotel Management
24 Oct 2024 by Ashley, Hotel Management
Hi Shaun, Thank you for acknowledging the convenience of our location during your stay. We're pleased that we were able to fulfill our goal of providing a pleasant stay.
by A verified traveler
Posted 16 Oct 2024
Nice enough, A lot of construction going on in the building. Would not stay here again, there was no parking available for the 1 night we stayed, so ended up paying $120 For just one night at one of the parking buildings they recommended. Would of preferred to spend that extra money on a nicer hotel that guarantees available parking!
Comment from Hotel Management
17 Oct 2024 by Ashley, Hotel Management
Hi Alicia, Thank you for sharing your feedback regarding your recent stay at the Great Southern Hotel Brisbane. We apologise for any inconvenience caused by our ongoing projects. Please note that parking availability is limited and operates on a first-come, first-served basis, as stated on our website.We make every effort to inform our guests about these activities prior to their stay through notices on our website and booking platforms. For more information, please refer to the construction notice available online.Thank you for your understanding and patience.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Ashley, Hotel Management
Hi Dorothea, We apologise for not meeting your expectations during your recent stay. However, we would appreciate it if you could provide us with more details about your concerns and the areas in which we need to improve to earn a better score on your next visit. Have a great day!
by A verified traveler
Posted 4 Oct 2024
Recommended
Comment from Hotel Management
8 Oct 2024 by Ashley, Hotel Management
Hi Syed, Thank you for the perfect rating and positive feedback on our location. We are glad to know that you would recommend it. Have a great day!
by A verified traveler
Posted 30 Sep 2024
Short walk to queen st mall botanical gardens and restaurants galore. 1 mins walk to new casino and 5 mins over new bridge to south bank . And property very clean
Comment from Hotel Management
1 Oct 2024 by Ashley, Hotel Management
Hi Paul, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!
by A verified traveler
Posted 30 Sep 2024
Good value, great location, very central and close to everything we need. Opposite the New star casino. Limited spots for parking at the hotel. Staffs are nice and friendly.
Comment from Hotel Management
30 Sep 2024 by Ashley, Hotel Management
Hi Sujittra, Thank you for sharing your wonderful feedback about our staff and location. We are delighted to meet your expectations and hope you have a wonderful day!
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Ashley, Hotel Management
Hi Stephen, Thank you for the rating and for staying with us. We look forward to welcoming you back to our hotel. Have a great day!
by A verified traveler
Posted 21 Sep 2024
Location very clean.
Comment from Hotel Management
23 Sep 2024 by Ashley, Hotel Management
Hi Paul, Thank you for your positive feedback regarding our location. We look forward to welcoming you back soon!
