Ratings based on 943 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
Good
Comment from Hotel Management
24 Dec 2024 by GWH, Hotel Management
Thank you Chelsea.We hope to accommodate you again in the near future.Kind regards,
by A verified traveler
Posted 23 Dec 2024
Property was clean and quiet!
Comment from Hotel Management
23 Dec 2024 by GWH, Hotel Management
Thank you for your review! We're so glad you enjoyed your time in Brisbane and found the hotel clean and quiet. We hope to welcome you back for another great stay in the future! Kind Regards, GWH
by A verified traveler from Wollongong
Posted 18 Dec 2024
Great location. Easy walk to Queen Street and Roma street train station
Comment from Hotel Management
18 Dec 2024 by GWH, Hotel Management
Thank you for your review! We're so glad you enjoyed your time in Brisbane. We look forward to welcoming you back soon! Kind Regards, GWH
by A verified traveler
Posted 16 Dec 2024
Only complaint is thin walls - you can hear your neighbours conversations however not the street noise so that’s a trade off. The bed & pillows are comfortable, good water pressure in the shower, close to amenities in the city - whether you’re staying on or using this hotel to transit to your next location.
Comment from Hotel Management
17 Dec 2024 by GWH, Hotel Management
Thank you for your detailed review! We're glad to hear that you found the bed and pillows comfortable, enjoyed the good water pressure, and appreciated the hotel's convenient location. We apologize for the issue with noise from neighboring rooms and will certainly look into ways to improve. We hope to welcome you back for another great stay! Kind Regards, GWH
by A verified traveler
Posted 16 Dec 2024
Restaurant was very short of food choices. (It was a separate business). Not many other restaurants nearby.
Comment from Hotel Management
17 Dec 2024 by GWH, Hotel Management
Thank you for your feedback. We’re glad to hear you enjoyed your stay with us. We are located very centrally in Brisbane City and there are many food options located around us, particularly in the Shopping Centre area. We wish you safe travels and hope to see you again. Kind Regards, GWH
by A verified traveler
Posted 15 Dec 2024
Great Location
Comment from Hotel Management
16 Dec 2024 by GWH, Hotel Management
Thank you for the feedback. Hope to see you again soon!
by A verified traveler
Posted 10 Dec 2024
Well located for visiting Brisbane and the staff is nice. I would recommend this hotel.
Comment from Hotel Management
10 Dec 2024 by GWH, Hotel Management
Hello Stephanie, thank you for your feedback. We look forward to your next stay with us, Kind Regards GWH.
by A verified traveler
Posted 9 Dec 2024
Clean and convenient.
Staff friendly.
Comment from Hotel Management
9 Dec 2024 by Management, Hotel Management
Thank you Karen. We are always delighted to receive positive feedback.We hope to accommodate you again in the near future.
by A verified traveler
Posted 7 Dec 2024
It was located in the heart of the city and excellent location for transport
Comment from Hotel Management
7 Dec 2024 by GWH, Hotel Management
Thank you for your feedback. We’re glad to hear from you and look forward to welcoming you again.
by A verified traveler
Posted 3 Dec 2024
Convenient to transport
Comment from Hotel Management
3 Dec 2024 by GWH, Hotel Management
Thank you for your review. We are glad you could appreciate the central location of the hotel. We wish you the best for future travels. Kind Regards, GWH
