Ratings based on 16 Verified Reviews
3.4 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Feb 2024 on Wotif
I had booked the room last year for 4 people in a doorm and when I arrived they had put all of us in different rooms it’s not what I had booked. It was dirty and to see a mop bucket emptied in the communal kitchen was just disgusting as it’s were people cook.
Comment from Hotel Management
21 Feb 2024 by Jayde - Chill Manager, Hotel Management
Dear Leeanne,We apologize for the inconvenience and disappointment you experienced upon your arrival. When booking dorm rooms we cannot guarantee guests will be in the same room, although we did manage to upgrade 2 of you into a private room.Regarding the cleanliness issue in the communal kitchen, we sincerely apologize for the unacceptable condition you encountered. This falls short of our standards, and we assure you that we are taking steps to address this matter with our cleaning staff to prevent such incidents in the future.Warm regards,
by A verified traveler
Posted 4 Jul 2023
Property not well kept. Implies with towels on bed in pictures & says all necessary amenities provided they arent. Did the job for the one night we needed. Decks look better than they are.
Comment from Hotel Management
4 Jul 2023 by John, Hotel Management
Hey Josephine, Apologies that you didn't find the building as expected. Our descriptions are quite clear online as-well as pictures. Good luck with your travels
by A verified traveler
Posted 18 Feb 2023 on Wotif
Excellent location. Short walk to the city and Suncorp. Value for money.
by A verified traveler
Posted 18 Feb 2023 on Wotif
Friendly staff, good price, air-con was great, no towels in room though 🤔, area around the hostel was a little run-down/creepy with similar types of ppl close by.
by A verified traveler
Posted 25 Jan 2023 on Lastminute
Ok. Good only as convienent to Suncorp Stadium for Elton John concert. Sheets had stain on it and marks on it, but couldn't get changed as night manager wan't answering or returning phone call. Endided up putting top sheet and blanket on bed to cover bottom sheet. Supose what do you expect for a Backpackers Hostel.
by A verified traveler
Posted 31 May 2022
by A verified traveler
Posted 9 Apr 2022 on Wotif
Great clean place to stay in the heart of Brissy
Comment from Hotel Management
11 Apr 2022 by Tina, Hotel Management
Thank you for you positive review Mark:)
by A verified traveler
Posted 7 Apr 2022 on Wotif
Set of only 3 shower/toilet cubicles for 30 rooms
Security doors and room doors being propped open during the night to facilitate Clandestine meetings.
Aircon going all the time.
Tattered blanket.
Locks broken on shower and toilet cubicles.
But, the showers were hot and the staff were most friendly and accomodating.
by A verified traveler
Posted 4 Apr 2022 on Hotels
Comment from Hotel Management
13 Apr 2022 by Tina, Hotel Management
THANKS FOR STAYING WITH US:)
by A verified traveler
Posted 26 Mar 2022 on Wotif
Ok for price
Comment from Hotel Management
1 Apr 2022 by Tina, Hotel Management
Thanks Graham:) Take care
