Ratings based on 1,516 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 17 Nov 2024
Generally great
Comment from Hotel Management
19 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 11 Nov 2024
Lovely stay disappointing car park was not available so an extra expense for parking on top & was not informed of this before arrival.
Comment from Hotel Management
14 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 8 Nov 2024
We had a beautiful room, a very comfortable bed and a lovely breakfast. The staff could not have been more friendly and attentive. The cleanliness of the room was not the same high standard - we found fruit cake on the carpet and the shutters in the bathroom were dirty! I'd stay there again though!
Comment from Hotel Management
14 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. Kind Regards,
by A verified traveler
Posted 4 Nov 2024
Wonderful breakfast and really nice staff they even let me check in at 2PM which was really nice
Hotel a bit run down if i am being honest
But it is really old so it was probably to be expected
Comment from Hotel Management
6 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards,
by A verified traveler
Posted 4 Nov 2024
Great location, great staff, just a lovely treat now and then.
Comment from Hotel Management
6 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for taking the time to let us know your feedback. We hope to welcome you back soon. Kind Regards,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for your feedback. Kind Regards,
by A verified traveler
Posted 30 Oct 2024
Excellent stay in a lovely hotel
Comment from Hotel Management
1 Nov 2024 by The Grand Hotel, Hotel Management
Thank you for your feedback. Kind Regards,
