Ratings based on 917 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Great stay, very comfy bed, very lovely staff and useful when you want a takeaway to your room. The only things that could be better would be getting the windows cleaned and some minor mould on the ceiling. Also the breakfast cost was overpriced considering you could walk to Wetherspoons nearby and get the same for less (or get a too good go like I did). Overall great but could be amazing.
Comment from Hotel Management
9 Nov 2024 by Ben, General Manager, Hotel Management
Hi Oliver, Thank you for taking the time to share your feedback, it is much appreciated. We're pleased you enjoyed your time with us, we hope to welcome you back in the future.
by A verified traveler
Posted 30 Oct 2024
Very nice indeed.Definitely far superior to two other so called ‘four star’hotels on the seafront.All decor,fixtures and fittings modern and stylish.Great shower,strong flow and consistent hot temperature.
Would have rated a five had it not been for the fact that my night was disturbed by a low hum of what sounded like something industrial coupled with a high pitch whistling noise which I reported to reception.
Excellent spa facilities.
Comment from Hotel Management
5 Nov 2024 by Ben, General Manager, Hotel Management
Hi Sarah, Thank you for taking the time to share your feedback, it is much appreciated. We're pleased you enjoyed your time with us, we hope to welcome you back in the future.
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 23 Sep 2024
Fabulous! Great location and view.
by A verified traveler
Posted 22 Sep 2024
My "cosy" single room turned out to be a cramped room with inadequate storage and nowhere to sit. After two difficult nights when I had a serious bed malfunction, I was lucky to be upgraded into a super double. I can't fault the staff or the service. Breakfast was incredible and the spa facilities are excellent.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 13 Sep 2024
Friendly staff
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 11 Sep 2024
Most of the staff were friendly and very helpful although there was a member of staff on reception that was rather brusque. I felt that the room I stayed in, a single room, was overpriced at £148 with no wardrobe or hairdryer, the best thing was the feather duvet and pillows. In this instance I felt I was paying for location and not quality.
by A verified traveler
Posted 3 Sep 2024
Excellent service
