Ratings based on 382 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Everything was excellent! The only improvement I suggest is to make the bathtub non-slippery, since I used it for a shower and felt a bit insecure
by A verified traveler
Posted 3 Nov 2024
My plan was to find accommodations that allowed dogs, i google searched this. Candlewood hotel showed up. I saw that pets are welcome. I saw the rate was $210. For the night. It mentioned a rate increase for 2 queens and for a king, it mentioned taxes. Nowhere did it mention a $75. Extra cleaning fee for the dog. I was very disappointed that this was not upfront displayed.
Comment from Hotel Management
6 Nov 2024 by CWSGM, Hotel Management
Hi Darren, So on Expedia, it is their website, there is a policy part on the webpage that goes into detail about the pet policy.. It does mention the pet policy. You were also told at check in as well, when my front desk agent asked if you have any pets staying with you for the night.
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by CWSGM, Hotel Management
Thank you for the review
by A verified traveler
Posted 29 Oct 2024
Front desk staff, Syad, was wonderful. Room clean and comfortable
Comment from Hotel Management
30 Oct 2024 by VMFDS, Hotel Management
Thank you for the wonderful review Margaret. I will pass on the glowing review to Syad.
by A verified traveler
Posted 20 Oct 2024
I wanted a room with a kitchen so i didnt have to eat all meals in a restaurant
Comment from Hotel Management
21 Oct 2024 by CWSGM, Hotel Management
Hi Pamela, All of our rooms have a kitchen set up with a stove top on it.
by A verified traveler
Posted 18 Oct 2024
Clean. Bed pillows nice. Bathroom clean. Amenities full-size and not cheap. Full size kitchen w big fridge and microwave and all the utensils, pots, dishes.
Comment from Hotel Management
21 Oct 2024 by VMFDS, Hotel Management
Thank you for the wonderful review
by A verified traveler from Centerville
Posted 24 Sep 2024
Couldn't sleep well because the noise from the next door.
Comment from Hotel Management
30 Sep 2024 by VMFDS, Hotel Management
I am sorry to hear about that. I do hope that you say here again so we can show that it was a one time happening
by A verified traveler from Spring City
Posted 22 Sep 2024
Comment from Hotel Management
30 Sep 2024 by VMFDS, Hotel Management
thank you for the wonderful review
by A verified traveler
Posted 9 Sep 2024
Nice room
Comment from Hotel Management
30 Sep 2024 by CWSGM, Hotel Management
Thanks for the glowing review Matthew. Hope to see you again soon.
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
14 Aug 2024 by CWSGM, Hotel Management
Thank you for the amazing review!
