Ratings based on 562 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Really good stay as always. Large room, comfy beds, a gym and pool as well.
by A verified traveler
Posted 5 Jan 2025
I cannot fault anything, wish water were a bit warmer, might need new renovation in the near future, rather than that I always have an excellent experience with holiday, this might be my 100 nights overall in the uk and around Europe too. The food in the uk always is an extra mile compare to the Europe one, but the facilities are slightly better in Europe. Big thanks to the holiday in staff for making such a pleasant experience. We will visit you soon in couple of months.
Comment from Hotel Management
8 Jan 2025 by Guest Services Assistant, Hotel Management
We are pleased to hear you enjoyed your recent stay and we look forward to welcoming you back again soon
by A verified traveler
Posted 31 Dec 2024
Lovely staff but the hotel is looking tired these days and needs updating.
Comment from Hotel Management
2 Jan 2025 by Guest Services Assistant, Hotel Management
Thank you for your feedback which will be taken on board and we hope to see you again soon
by A verified traveler
Posted 31 Dec 2024
Hotel staff were helpful.
Comment from Hotel Management
31 Dec 2024 by -Front Office Team , Hotel Management
Thankyou for the great feedback, we hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
The hotel staff were friendly and helpful.
Comment from Hotel Management
31 Dec 2024 by -Front Office Team , Hotel Management
Thankyou for the amazing feedback, we hope you had a great stay!
by A verified traveler
Posted 29 Dec 2024
Beside motorway & easy to find, friendly helpful staff, plenty parking, food all day, great breakfast options. Only thing was the room wasn't cleaned to usual holiday inn standard when we arrived!
Comment from Hotel Management
31 Dec 2024 by -Front Office Team , Hotel Management
Thankyou for the feedback, I can only apologise that you was not happy with the cleaning standard. I will investigate this with housekeeping and we hope this doesn't stop you from visiting us again!
by A verified traveler
Posted 20 Dec 2024
Came up for the weekend and enjoyed our stay. No complaints from us as the rooms and general area were cleaned regulary and kept in good condition. Good selection for breakfast too, just wished there were some Halal options.
Comment from Hotel Management
23 Dec 2024 by Guest Services Assistant, Hotel Management
Thank you for your feedback which will be taken on board and we hope to see you again soon
by A verified traveler
Posted 26 Nov 2024
Very pleasant staff
Comment from Hotel Management
28 Nov 2024 by Guest Services Assistant, Hotel Management
Thank you for your feedback and we hope to see you again soon
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Guest Services Assistant, Hotel Management
Thank you for taking time to review your stay and we hope to welcome you back again soon
by A verified traveler
Posted 16 Nov 2024
Stayed here many of times, still one of the best hotels with great value. Welcoming staff as always. The housekeeping gentleman was lovely. The breakfast choices have everything you could think of. The cooked breakfast was piping hot. They now have a little indoor play area for the children. Maybe an outdoor one opposite to the gym entrance would make it absolutely perfect. Well done on being one of the best and continuing to improve.
Comment from Hotel Management
18 Nov 2024 by Guest Services Assistant, Hotel Management
Thank you for taking time to review your stay and we hope to see you again soon
