Ratings based on 245 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by The Black Horse Team, Hotel Management
I completely understand your review following your recent stay. I suspect it is entirely based on the fact that we had an incident with some very rowdy guests on the night of your stay. This culminated in the fire alarm being intentionally activated.For balance it should be noted that our long standing first class reputation doesn't normally include such behaviour from our usual clientele. The matter was dealt with swiftly and effectively, however I realise the impact it will have had on your stay.
4 out of 5
by A verified traveler

Posted 10 Aug 2024
As it was a double room it only had 1 cup so couldn't have a drink 1 cup and 1 glass
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Jul 2024
The black horse Inn This was our first time we've stayed here a very lovely place our room was very clean and the bed very comfortable all the staff was very friendly and helpful would definitely stay here again Thank you G M Leech
4 out of 5
by A verified traveler

Nice pub with rooms

Posted 14 Jul 2024 on Hotels
Nice pub with rooms. The building is very old and has exposed oak beams, uneven walls and a lot of character. There is a beautiful courtyard with lovely hanging baskets in full bloom. Tasty breakfast despite my egg being overcooked. My room was the smallest one (Jockey), but the single bed was fine even though I'm over 6 foot tall. The floor slopes towards the window which means that the bed also slopes down towards the head end which isn't great. The ensuite was very small and it was difficult to wash my face in the tiny sink without banging my head on the glass shelf above the sink. Shower head was a bit low for someone my height, but I was still able to have an adequate shower. It was good value (for the area) and I would definitely recommend it to others despite the few niggles.
5 out of 5
by A verified traveler

Very comfortable and welcoming

Posted 11 Jul 2024 on Hotels
Very comfortable and welcoming. We stayed for one night, having an excellent evening meal and a beautifully cooked breakfast. Our room was lovely - spacious and with a large bathroom. All of the staff we met were friendly and helpful. Would love to return.
4 out of 5
by A verified traveler

Posted 5 Jul 2024
nice stay. only downfall is the low transparency on the breakfast and where it is located
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 15 Jun 2024 on Hotels
Lovely food, very clean and cosy. Comfy bed and great shower. Staff are friendly and fantastic. Special thanks to Jane for being so kind and accommodating. Much appreciated. Highly recommended.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024 on Hotels