Ratings based on 982 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Ok
Comment from Hotel Management
13 Sep 2024 by Candice, Hotel Management
Thank you for taking the time to review our hotel. Your satisfaction is our top priority, and on behalf of the entire Hampton Inn Team, I sincerely apologize for falling short of your expectations.
by A verified traveler
Posted 12 Sep 2024
Always stay there and never disappointed.
Comment from Hotel Management
13 Sep 2024 by Candice, Hotel Management
Thank you. We are pleased to hear you enjoyed your stay.
by A verified traveler
Posted 27 Aug 2024
Always very clean
Comment from Hotel Management
20 Sep 2024 by Alicia, Hotel Management
Thank you for the great review, Eva! We apologize for whatever happened to have caused a less than perfect stay for you. We appreciate your feedback and hope to see you again, where we will make your stay perfect! Thank you!
by A verified traveler from LEHI
Posted 15 Aug 2024
While this is a slightly an older property the hotel is maintained very well.
Comment from Hotel Management
19 Aug 2024 by Alicia, Hotel Management
Thank you for the great review, Robert! While we are an older property, we do maintain all areas as best as we can, so it doesn't look dated. We appreciate your business and hope to see you again soon!
by A verified traveler
Posted 4 Aug 2024
There needed to be a second desk clerk on a busy Friday night.
Comment from Hotel Management
19 Aug 2024 by Alicia, Hotel Management
Thank you for your review, Barbara. We try to provide the appropriate staff during guest stays, and we base how many are on property, off of our projected occupancy numbers. It appears that our occupancy was not predicted to be as high as it was prior to our scheduling, which is why there was only one desk clerk, and not two. Thank you for bringing this to our attention, we hope you stay with us again!
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
20 Sep 2024 by Alicia, Hotel Management
Thank you for the great rating of your stay with us, Pam! We hope to see you again!
by A verified traveler
Posted 22 Jul 2024
Nice rooms and huge bathrooms. Decent breakfast and a nice clean property.
Comment from Hotel Management
23 Jul 2024 by Alicia, Hotel Management
Thank you for your review, Mike! We greatly appreciate your business. We apologize that our breakfast wasn't perfect, and hope that you give us another chance to make your stay above and beyond next time! Have a good week!
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
19 Aug 2024 by Alicia, Hotel Management
Thank you for the lovely rating, Amber! We're so happy you enjoyed your stay with us. We hope to see you again soon, have a great day!
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
12 Jul 2024 by Alicia, Hotel Management
Thank you for your great 5/5 response, Alma! We hope to see you again!
by A verified traveler
Posted 6 Jul 2024
Fantastic staff the only issue was the hot tub was out of order on 4th of July weekend which was a but of a bummer...
Comment from Hotel Management
12 Jul 2024 by Alicia, Hotel Management
We want to extend our apologies for the hot tub being out of service, that was a totally unexpected problem that came up during one of our busiest times of the month, and we understand that it's frustrating. We hope you choose to stay with us again in the future, hopefully with a working, comfortable hot tub this time! Thank you for the review, Esteban!
