Ratings based on 153 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Sep 2024
The staff are very nice and breakfast is very good!
3 out of 5
by A verified traveler

Posted 7 Sep 2024
They were supposed to send us an email for checkin 24 hours before we arrived but had to go through Expedia who contacted the hotel the morning of our arrival to get the number we needed. It’s a self checkin with someone available there 24/7 but the desk where someone was supposed to be was empty more than someone was there. Liked breakfast starting at 6:30 so we could start early. Internet connection not good. Only worked half the time.
4 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Right across the road from the train station. Perfect location. Building is gracious. Room is spacious enough but basic.
5 out of 5
by A verified traveler

Posted 30 Mar 2024 on Orbitz
Location to train station across street.
5 out of 5
by A verified traveler

Posted 5 Jan 2024
nice staffs
5 out of 5
by A verified traveler

Posted 1 Jan 2024
Perfect location as the hotel is located right opposite train station. It is on Glacier Express route, very convenience as we arrived from St Moritz. Breakfast was good and staff were nice. Our room had a balcony facing the station, it was surprisingly quiet. The room was spacious and very clean. Highly recommended for traveller who like to visit Zermatt without having to pay high price accommodation.
5 out of 5
by A verified traveler

Posted 13 Dec 2023
A strong recommendation for this hotel. The welcome was warm, lovely room and great location over the road from the railway station and close to the old town
5 out of 5
by A verified traveler

Great location.

Posted 30 May 2023 on Hotels
Directly opposite train station. Ideal when travelling with luggage. Friendly staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 May 2023 on Hotels