Ratings based on 239 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Easy acess to train station.
Comment from Hotel Management
23 Dec 2024 by Hotel Europe Brig, Hotel Management
Good evening,thank you very uch for your kind feedback!We are pleased to know you enjoyed your stay and we hope to welcome you back soon.Best regards,Team Europe
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Hotel Europe Brig, Hotel Management
Good morning,thank you very much for your feedback!We hope to welcome you back soon and we wish you a great time!See you soon.Best regards,Team Europe
by A verified traveler
Posted 12 Jun 2024
Very basic hotel, felt more like a hostel. Very close to train station. Elevator.
Comment from Hotel Management
17 Jun 2024 by Hotel Europe Brig, Hotel Management
Good afternoon,thank you for taking time to review our hotel!We are pleased to hear you enjoyed the location of our hotel and that we had an elevator.We would be pleased to welcome you again sometime.Best regards,Team Europe
by A verified traveler
Posted 5 Jun 2024
The inside was better than we expected from the outside: rooms were large, clean, well equipped, and comfortable. Right across from the train station & easy walking to restaurants and grocery stores. Close to the Old Town for a nice walk after supper. Definitely recommend!
Comment from Hotel Management
5 Jun 2024 by Hotel Europe Brig, Hotel Management
Good afternoon,thank you very much for taking time to write a Feedback!we are pleased that the rooms were to your comfort and hope to welcome you back soon!Best regards,Team Europe
by A verified traveler
Posted 16 Mar 2024
Check in was easy. We loved the family room, with two rooms. It was clean and quiet. Perfect place to stay near the train in a beautiful town.
Comment from Hotel Management
5 Apr 2024 by Hotel Europe Brig, Hotel Management
Dear GuestThank you for your wonderful review! We're delighted to hear that your check-in process was smooth and that you enjoyed our family room setup. Ensuring cleanliness and providing a peaceful environment are among our top priorities, and we're thrilled that you found our accommodations to meet your expectations. It's fantastic to know that our location near the train station suited your needs, allowing you to explore our beautiful town conveniently. We hope to have the pleasure of welcoming you back on your next visit!
by A verified traveler
Posted 9 Jan 2024
Hotel is in an excellent position near the train station, with friendly staff and comfortable rooms. Good value for money!
Comment from Hotel Management
5 Apr 2024 by Hotel Europe Brig, Hotel Management
Thank you for your positive feedback! We're glad to hear that you found our hotel to be conveniently located near the train station, with friendly staff and comfortable rooms. Providing good value for money is important to us, and we're delighted that you feel you received just that. We hope to have the pleasure of welcoming you back in the future!
by A verified traveler from Redding
Posted 4 Oct 2022
We were on a train to stay at this hotel; however, we arrived in Milan, Italy on a train and got stuck at the train station as there was a train strike on this day and our departure train to Brig was cancelled. We were not able to get on a train to Brig but they still charged us for the stay stating we had to cancel 3 days in advance. This was not our fault and we feel they should be more flexible due to this being the fault of the train personnel going on strike and shutting down trains. We had to unexpectedly find and pay for another hotel in a different town. Beware of their inflexible policy!
by A verified traveler
Hotel Europe Brig
Posted 9 Oct 2021 on HotelsHotel is quiet but the surroundings being next to the railway station is not. The hotel is towards the budget end for Swiss hotels. very clean in good condition but room a bit on the small size but this typical for independent European hotels. The staff where very friendly and knowledgable.
by A verified traveler
Posted 21 Aug 2021 on Hotels
Perfect! Checkin around 9pm.. very friendly even with a small welcome gift: dried apple slices. Thanks a lot!
by A verified traveler
Posted 20 Aug 2020 on Hotels
