Ratings based on 27 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
good
Posted 25 Aug 2020 on HotelsVery good under the COVID circumstances
by A verified traveler
Superb couple of days in this hotel, loved it!
Posted 26 Jul 2020 on HotelsMy husband and I stopped in this hotel for 2 nights on our way to Cornwall last week. The owners could not have made us more welcome and the breakfasts and evening meals were absolutely superb! The room was very clean and comfortable and had everything you could possibly need. They were very "covid aware" and went to great lengths to social distance and protect their guests. We would definitely recommend it to our friends and relatives. My husband is going to put this hotel forward to his golf buddies who go away every year. My cousin is moving to Devon very soon and we would definitely do the same again and have a couple of nights there. David and Diane
Comment from Hotel Management
26 Jul 2020 by J, Hotel Management
Thank you for taking the time to review us David and Diane! We're thrilled you enjoyed your stay with us and look forward to welcoming you back in the future
by A verified traveler
Posted 1 Oct 2019 on Hotels
A very friendly place ,helpful staff , excellent food.
Comment from Hotel Management
27 Oct 2019 by J, Hotel Management
Thank you for your lovely comments Lynne - we hope to welcome you back to Fernhill soon
by A verified traveler
Posted 16 Sep 2019
The property was clean friendly atmosphere and the staff were very efficient, I asked for a cot for my grandson to sleep in as he is only 15 months and although they did provide a travel cot I was charge £15.00 per night for it which I think is a bit extortionate because other hotels we have stayed in give it to you complementary. We ate in the hotel on the night we arrived and we were not impressed with the meal and thought it a bit pricey for what it was but you can’t fault the breakfast it caters for everyone’s needs.
Comment from Hotel Management
21 Sep 2019 by J, Hotel Management
Thank you for your review, we are pleased you enjoyed your breakfasts with us and we're sorry our evening menu wasn't to your taste.
by A verified traveler
Posted 16 Jul 2019
It had a very peaceful atmosphere, was well situated near Lyme Regis but was in countryside away from the town.
Comment from Hotel Management
17 Jul 2019 by J, Hotel Management
Thank you for your lovely review! We hope to welcome you back some time in the future
by A verified traveler
Posted 14 Jul 2019 on Hotels
Comment from Hotel Management
14 Jul 2019 by J, Hotel Management
Thank you for your review Robert! We hope you enjoyed your stay. best wishes
by A verified traveler
Posted 20 Jun 2019
Comment from Hotel Management
21 Jun 2019 by J, Hotel Management
Thank you for your 5 out of 5 review - we are so pleased you enjoyed your stay with us and hope to welcome you back sometime in the future
by A verified traveler
Posted 2 Jun 2019
A wonderful place to stay. The staff were excellent. Thank you Jo with providing us with coffee and cake on our arrival. A special thank you for organizing the champagne for us on our wedding anniversary, my wife was thrilled. We shall be back
Comment from Hotel Management
6 Jun 2019 by J, Hotel Management
Thank you for your lovely review! We are thrilled you enjoyed your stay, and that we were able to make your stay memorable. We look forward to welcoming you
back again soon
by A verified traveler
Posted 28 May 2019
A little tired in some areas. New owners improving as they go.
Comment from Hotel Management
29 May 2019 by J, Hotel Management
Thank you for your review. We hope if you return you will see the improvements we are making!
by A verified traveler
Posted 15 Apr 2019 on Hotels
Comment from Hotel Management
17 Apr 2019 by J, Hotel Management
Many thanks for your 10 out of 10 review! We hope to welcome you back to Fernhill some time in the future
