Ratings based on 383 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Excellent quality and price! Definitely love LaQuinta!!!!!
by A verified traveler from Woodland Park
Posted 20 Sep 2024
"Free breakfast" is minimal and unappealing. Whole property needs a face-lift. Corridors are hot due to no a/c.
Comment from Hotel Management
21 Sep 2024 by Hotel Manager, Hotel Management
Dear James,Thank you for sharing your thoughts. I’m sorry to hear that the breakfast and property conditions did not meet your expectations. We appreciate your feedback about the corridors and will address these concerns. We hope to provide a better experience during your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Sep 2024
Safe, quite, friendly
Comment from Hotel Management
17 Sep 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you for your feedback! We’re delighted to hear you found our hotel safe, quiet, and friendly. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 13 Sep 2024
The property is in a great location. The staff was very friendly and helpful. Our grandkids loved our stay and they loved the breakfast. The pool and hot tub needed some attention. The sheets on the bed were fine but the sheets on the hide-a-bed were very stained and the floor under the couch was very dirty. The refigerator needed cleaning especially the freezer. We are not clean freaks so this did not keep us from having a wonderful time. We will definitely be back!
Comment from Hotel Management
14 Sep 2024 by Hotel Manager, Hotel Management
Dear Kaye,Thank you for your feedback. We’re delighted to hear that you enjoyed the location, and friendly staff and that your grandkids had a great time! It’s wonderful to know that the breakfast was a hit. However, we regret that the pool, hot tub, and cleanliness issues impacted your stay. Please rest assured that we are addressing these areas to enhance our guest experience. We look forward to welcoming you back and ensuring an even better visit next time.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Sep 2024
The staff there is amzaing
Comment from Hotel Management
11 Sep 2024 by Hotel Manager, Hotel Management
Dear Anthony,Thank you for your wonderful feedback! We’re thrilled to hear that our staff made such a positive impression on you. Providing exceptional service is our top priority, and we’re glad that our team contributed to a great experience. We look forward to your next visit.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Aug 2024
Dirty place
Comment from Hotel Management
31 Aug 2024 by Hotel Manager, Hotel Management
Dear Yurizma,We apologize for the cleanliness issues you encountered. This is not reflective of our standards, and we'll address this with our team immediately. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Aug 2024
My room 212 had bed bugs the breakfast was very limited and poorly made they only had some very dry scrambled eggs a waffle maker without any spray on no yogurt no milk no fruits I will not recommend this place
Comment from Hotel Management
26 Aug 2024 by Hotel Manager, Hotel Management
Dear Mark,We’re truly sorry to hear about the issues you encountered with bed bugs and the breakfast options. This is concerning and not reflective of our standards. We will address these matters urgently to ensure they are resolved. Thank you for bringing this to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Aug 2024
Good
Comment from Hotel Management
5 Aug 2024 by Hotel Manager, Hotel Management
Dear Carina,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. Providing a pleasant experience for our guests is our top priority, and we're glad that we met your expectations. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Aug 2024
The property outside looked inviting. We walked inside and everything looked inviting as-well. We went to the rooms and the first thing I do is check the beds to make sure they had been changed the sheets and pillow cases where NASTY hair all over them! I asked for clean linen and changed them out myself! I took pictures of the hair that was in the bed to share with the person behind the desk. Toilet was Nasty had urine on the base of the toilet, I awoke sick the next morning! The maids obviously are cutting corners. I also had to go down stairs to exchange my own towels before getting fresh ones? Short staffed and having a hotel is unexceptionable. If you cannot maintain your facilities you should warn your visitors so they can make other arrangements elsewhere! highly unsatisfied customer.
Comment from Hotel Management
3 Aug 2024 by Hotel Manager, Hotel Management
Dear Robert,We sincerely apologize for the issues you encountered with cleanliness and service during your stay. This is far from the standard we strive to uphold. We are addressing these concerns with our housekeeping team to ensure improvements. We appreciate your feedback and hope you’ll consider staying with us again for a better experience.Sincerely, Hotel Manager
by A verified traveler
Posted 31 Jul 2024
I booked a room with a jacuzzi through Expedia, i get there and the lady says there actually aren't any jacuzzi rooms open and that they would put us in one of the suites instead, but also that the hot tub was accessible 24 hrs. We go to check out the hot tub, not even luke warm. So very disappointed in both Expedia and the Hotel Staff. I picked that place BECAUSE it had jacuzzi rooms available!
Comment from Hotel Management
1 Aug 2024 by Hotel Manager, Hotel Management
Dear Jason,We apologize for the inconvenience regarding the jacuzzi room you booked and the issues with the hot tub temperature. We understand how important this amenity was for you and are sorry for the disappointment caused. We will address this with our team and Expedia to prevent similar situations in the future. We hope you’ll consider giving us another chance to better meet your expectations.Sincerely, Hotel Manager
