Ratings based on 628 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
checking in was easy and was able to ceck in sooner then 3pm.would highly recommend to stay. Would return for another stay. Easy to find and right by the expressway.
Comment from Hotel Management
24 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a smooth check-in experience and that you were able to get into your room earlier than expected. It's always our goal to make our guests feel welcome and provide a seamless experience. We’re also glad you found our location convenient—being close to the expressway is something many of our guests appreciate, and we're happy to know it made your stay even more enjoyable.Your recommendation means a lot to us, and we’d love to have you back for another stay in the future! We truly appreciate your kind words, and we’ll be ready to welcome you again whenever you're in the area. Thank you for choosing us!Best RegardsKnights Inn Bridgeport
by A verified traveler from Pontiac
Posted 17 Nov 2024
For a 1 star moteI it was way nicer than expected. I have no complaints. Will return if in area again!
Comment from Hotel Management
17 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience exceeded expectations, especially considering the rating of the hotel. It's always our goal to provide a comfortable and pleasant stay for all of our guests, no matter the star rating, and we're so glad that we were able to do that for you.We truly appreciate your kind words and are happy to know that you would return if you're in the area again. It would be a pleasure to welcome you back!Thank you once more for sharing your thoughts, and we look forward to seeing you again in the future!Best RegardsKnights Inn Bridgeport
by A verified traveler
Posted 17 Nov 2024
Likes: the price of the room was a good price when you're passing through or you need to go shopping at the outlet mall or go to Frankenmuth and everything is sold out. good room for the price.
Dislikes: need a little more amenities like towels and soaps. microwave could have been a little bigger. no hair dryer.
Comment from Hotel Management
17 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us! We're pleased to hear that the room price worked well for your visit, especially given the convenience of being close to the outlet mall and Frankenmuth.We also appreciate your comments regarding the amenities. We strive to provide everything our guests need for a comfortable stay. Towels, soaps, and hair dryers are standard in all of our rooms, so we apologize if they were not in your room upon arrival. It's possible that there was an oversight by housekeeping, but rest assured, if anything is missing during your stay, we are always happy to assist. Our front desk is available 24/7 and can provide any extra towels, soaps, or a hair dryer, should you need them.Thank you again for your valuable feedback. We will certainly work on making sure these amenities are consistently available in every room, and we hope to welcome you back on your next visit to the area!Best RegardsKnights Inn Bridgeport
by A verified traveler
Posted 17 Nov 2024
The stay was pleasant. You could tell things were dated but yet not horrible. Our room could have been cleaned a little better, but again it wasnt filthy. In my opinion not a five star hotel but was good for a single night stay.
Comment from Hotel Management
17 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for sharing your feedback! We’re happy to hear that your stay was pleasant overall. We appreciate your understanding about the property’s age. While we continue to make updates and improvements, we know some areas may feel a bit dated, and your feedback helps us prioritize future renovations.We also value your comments regarding the cleanliness of your room. We're glad to hear it wasn’t filthy, but we do apologize if it didn’t meet your expectations. We’ll make sure to review our housekeeping practices to ensure that every room is thoroughly cleaned and ready for our guests. We’re pleased that the hotel worked well for your single-night stay, and we’ll continue striving to improve. Thank you again for your insights, and we hope to have the opportunity to welcome you back in the future!Best RegardsKnights Inn Bridgeport
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you so much for taking time and leaving us the excellent rating. We’re delighted to hear that you had such a positive experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Best RegardsKnights Inn Bridgeport
by A verified traveler
Posted 11 Nov 2024
Decent motel. Worked for what we needed. Would book again. Staff was very friendly
Comment from Hotel Management
11 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback! We’re thrilled to hear that our motel met your needs and that you had a positive experience with our staff. We strive to provide a comfortable and welcoming environment for all of our guests, and it’s great to know that you found the service to be friendly and accommodating.We’d love to welcome you back in the future, and we’ll continue working hard to ensure that your next stay is just as enjoyable. If you ever have specific requests or need anything during your stay, please don't hesitate to let us know. Thanks again for choosing us!Best RegardsKnights Inn Bridgeport
by A verified traveler from Kingsville
Posted 4 Nov 2024
Check in was fine and quick. The room was meh, new floors and bed was comfortable. TV was small, maybe 20" , no coffee maker, very short toilet, not much water pressure, towels are like sand paper. You know how you go into a hotel and the towels are nice and plush and about 3" tall, well all the towels in the room stacked up you wouldn't get more then an inch.
Comment from Hotel Management
4 Nov 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re glad to hear that your check-in experience was quick and that you found the new floors and bed comfortable. However, we sincerely apologize that your overall experience did not meet your expectations.We appreciate your comments about the TV size and the lack of a coffee maker in the room. We understand how these amenities can enhance your stay, and we will take your feedback into consideration as we continually evaluate our room offerings.Regarding the water pressure and the towels, we strive to provide a high level of comfort, and it’s disappointing to hear that we fell short in these areas. We are currently reviewing our towel inventory to ensure that they meet our guests' expectations for softness and quality.Your insights are invaluable as we work to improve our facilities and services. We hope to have the opportunity to welcome you back in the future, where we can provide you with a much better experience.Thank you once again for your feedback.Best regards,Knights Inn Bridgeport
by A verified traveler
Posted 19 Oct 2024
Good overnight stay if you’re looking for simple , basic room. Older but clean. Friendly staff at check-in. For a Friday night, did not “ break the pocketbook” …..
Comment from Hotel Management
19 Oct 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed your overnight stay and found our accommodations to be simple and clean.We take pride in maintaining a welcoming atmosphere, and it’s great to know that our friendly staff made a positive impression during your check-in. We believe that excellent service can enhance the overall experience, and your kind words reinforce our commitment to that.We also appreciate your mention of the affordability of our rooms. We aim to provide value to our guests, and we’re glad that we were able to meet your expectations without breaking the bank.Thank you again for your review! We hope to welcome you back in the future for another enjoyable stay.Best regards,Knights Inn Bridgeport
by A verified traveler
Posted 6 Oct 2024
Was typical motel.
Comment from Hotel Management
7 Oct 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you so much for your positive feedback! We’re thrilled to hear that you found our motel to be a typical 5 out of 5 experience.Our goal is to provide comfortable accommodations and a welcoming atmosphere for all our guests, so it’s wonderful to know we met your expectations. If there are any specific aspects of your stay that stood out to you, we’d love to hear about them!We appreciate you taking the time to share your thoughts, and we look forward to welcoming you back on your next visit!Warm regards,Knights Inn Bridgeport
by A verified traveler
Posted 6 Oct 2024
Not a bad motel. You get what you are paying for. Location isn't bad as you are 15 mins away from Franenmuth and a shot down to Birch Run.
Comment from Hotel Management
7 Oct 2024 by Knights Inn Bridgeport, Hotel Management
Dear Guest,Thank you for sharing your thoughts about your recent stay with us! We’re glad to hear that you found our motel to be a good value and that our location suited your travel plans. Being just a short drive from Frankenmuth and Birch Run makes it convenient for our guests to explore those popular areas.We’re always looking to improve our guests' experience, so if you have any suggestions on how we can enhance your stay or any specific aspects you’d like to see improved, please let us know. Your feedback is incredibly important to us.We appreciate you choosing our motel, and we hope to welcome you back in the future!Best regards,Knights Inn Bridgeport
